Lead and scale a global helpdesk team delivering world-class employee support.
Own the strategy and administration of core productivity tools (Microsoft 365, Google Workspace if applicable, Zoom, Slack, Okta/SSO, etc.).
Partner closely with Security to enforce compliance, endpoint hygiene, access controls, and change management.
e.l.f. Beauty, Inc. is committed to clean, cruelty-free beauty. They have expanded to include e.l.f. Cosmetics, e.l.f. SKIN, Well People, Keys Soulcare, Naturium and rhode and have had 26 consecutive quarters of net sales growth.
Implementing customer projects, ranging from Office 365, Azure, and network migrations to complete environment setups.
Providing best-in-breed solutions and supporting implementations from start to finish with cutting-edge technology.
Managing own workload, taking ownership of projects from scoping through implementation and go-live, ensuring on-time delivery to a high standard.
Babble Cloud is a leading cloud solutions provider based in the UK, offering telephony, internet, cloud infrastructure, and cybersecurity solutions. They are committed to fostering diversity, inclusion, and valuing the impact of diverse thought within their teams.
Monitor and distribute incoming tickets to ServiceDesk Agents
Ensure customer service is timely and accurate based on KPIs and SLAs
Lead and mentor the ServiceDesk Tier I team, fostering a culture of continuous improvement and excellence
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex situations.