Coordinate and perform release planning, development, testing, and deployment of IVR enhancements across multiple agencies.
Design and build call flows and integrate backend systems using application programming interfaces (APIs).
Provide routing design and implementation for contact center technologies.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world’s largest enterprises and retain nearly 1000 full-time professionals.
Design, operate, and continuously improve our end-user technology environment at scale.
Maintain our ITSM Cloud space, identity, endpoint management and manage platforms such as Google Workspace and Slack.
Collaborate with IT leadership on standards, automation, and platforms to build a fantastic IT Operational department.
Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide. They are underpinned by over 300 engineers and scientists working across Africa, Europe, the UK and the US.
Own IT support operations for hardware, software, and access requests.
Build scalable Automations and AI Workflows to streamline provisioning and requests.
Administer core SaaS tools and access management across the software stack.
Monarch is a personal finance platform designed to help make finances simple again. They are a fully remote team of do-ers led by experienced entrepreneurs, hyper-focused on building a product people love and continuously evolving based on user feedback.
Handle customer and internal user requests via chat, email, and occasionally phone calls in English.
Conduct technical diagnostics to resolve issues and escalate to higher levels of technical support if needed.
Identify patterns and trends in technical issues and suggest improvements to prevent reoccurrences.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication and streaming to enterprise AI and secure web applications. They are a global team of 550+ professionals building infrastructure and software that supports the entire digital ecosystem.
Set up HubSpot software according to client processes.
Solve complex problems by building low-code and no-code solutions.
Become an expert in HubSpot CRM features.
6Minded is a top-rated HubSpot Elite Partner in the CEE region, specializing in end-to-end CRM implementations that help B2B organizations operate more efficiently and scale sustainably. Our team of CRM Architects, Developers, Process Consultants, and RevOps experts delivers projects through structured, well-managed implementation programs.
Contribute to maintaining our position as one of the most secure and resilient crypto exchanges by ensuring our services are operational around the clock
Participate in on-call duties as an Incident Manager during US business hours (2PM to 8PM UTC), taking accountability for incident responses, escalations, stakeholder coordination, and maintaining accurate records until resolution
Work with stakeholders to identify the root cause of incidents, assist in postmortem activities and agree follow-up actions
Kraken is a mission-focused company rooted in crypto values. They are a fully remote company with Krakenites in 70+ countries who speak over 50 languages.
Administer and optimize Microsoft Azure environments (IaaS, PaaS, SaaS)
Manage and support Active Directory, Azure AD, group policies, and multifactor authentication
Monitor and maintain system performance, capacity, and availability
Helpware provides outsourcing and customer operations with teams in the USA, Mexico, Ukraine, Albania, and the Philippines. They partner with innovative companies and help them scale by taking over operational processes so their teams can focus on strategic, high-value work.
Own end-to-end IT operations including device provisioning and troubleshooting.
Administer identity & access systems such as Google Workspace and Microsoft 365.
Support IT security & compliance, including endpoint security monitoring and audit preparation.
OpenFX operates in a high-speed, high-trust environment where engineering, operations, risk, and finance teams rely on seamless technology every day. As they scale transaction volume and team size, operational complexity increases, resulting in the need for strong IT operations.
Design for Disaster: Architect and implement end-to-end BCP and IT Disaster Recovery (ITDR) solutions on the ServiceNow platform.
Inject Intelligence: Integrate AI and automation into continuity plans so they adapt in real-time to global threats.
Global Strategy: Partner with C-suite stakeholders at world-class organizations to ensure their operations never skip a beat.
REDE Consulting builds AI-driven resilience by planning for disasters. They are looking for a mid-level ServiceNow BCP Consultant to join their Compliance Team and offer a platform to lead, whether collaborating at their Pune office or working remotely.