Perform password resets, assist with MFA/2FA setup, resolve account lockouts.
Monitor IT support email and Slack channels, acknowledge and categorize incoming requests.
Resolve login and access issues, perform browser troubleshooting, provide basic VPN connectivity support.
Aventus creates brand ambassadors who act as a seamless extension of our clients’ businesses. They are a CX boutique based in Charleston, SC, known for southern charm and world-class hospitality.
Own and contribute to the development, configuration, and optimisation of the ServiceNow platform
Design and implement ServiceNow solutions that support ITSM and wider enterprise workflows
Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow configurations
Smart Working connects skilled professionals with global teams for full-time, long-term roles, breaking down geographic barriers. They focus on providing meaningful work with teams that invest in employee success, fostering personal and professional growth in a remote-first environment.
Manage the delivery of Major Incident Management functions, hands on as needed.
Ensure the restoration of normal service operations as quickly as possible.
Identify and implement continual service improvement opportunities across functions.
NBCUniversal is a leading media and entertainment company creating world-class content across film, television, and streaming. They own brands like NBC, Telemundo, and Peacock and operate theme parks, employing a talented workforce committed to community improvement and an inclusive culture.
Design streamlined automation solutions using Airtable and Zapier for program management workflows.
Proactively troubleshoot existing workflows to ensure systems run smoothly.
Collaborate with various teams to identify automation opportunities and optimize processes.
NORY designs learning journeys where children ages 3-12 become risk-taking entrepreneurs, inquisitive problem solvers, and empathetic leaders. As the leading STEM camp provider in NYC, they aim to help children develop resilience, inquisitiveness, and empathy through innovative STEM education.
Learn the Clutch Product suite and be able to troubleshoot common issues on the platform
Own your team and their full portfolio of projects, helping to mitigate risks proactively and unblock Implementation Engineers
Ensure on-time, on-scope, and on-budget delivery of customer implementations and service projects
Clutch is a vertical SaaS company backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans.
Configure, deploy, and optimize Salesforce to drive results for clients.
Own implementations end-to-end, from scoping and design to adoption.
Work across custom objects, workflows, automation, reporting, and integrations.
Swans is a consulting & implementation agency that focuses on improving how US law firms use technology. They are a fast-moving team, currently consisting of 10 international members, with plans to expand to over 30 in the next year, fostering an energetic and results-oriented culture.
Overseeing the design, implementation, or delivery of projects, processes, or programs.
Moog is a performance culture that empowers people to achieve great things. Moog's people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing.
Provide advanced technical support for desktop systems, applications, and peripherals.
Diagnose and troubleshoot hardware and software problems, implementing effective solutions.
Assist end-users with technical queries, providing clear guidance and support.
Outpost creates stunning visual effects for film and episodic projects. They believe in making people matter and building a creative environment where everyone feels valued and respected. The company is ambitious and growing quickly, focusing on nurturing personal connections and celebrating collective successes.