Design, configure, test, and support the full implementation of the RF-SMART Demand Planning product.
Lead the implementation effort directly for our customers within the given and committed deadline.
Optimize implementation processes, and establish best practices as we grow this solution across our customer base.
RF-SMART is a global software company focused on delivering world-class mobile supply chain management (SCM) applications for inventory management, manufacturing, shipping, and related supply chain arenas across industries. They value growth, collaboration, and innovation.
Take end-to-end ownership of customer support cases, prioritizing effectively and delivering clear, actionable solutions.
Investigate error messages and unexpected behavior, identifying root causes and sharing precise technical fixes that unblock customers.
Perform configuration and environment tuning to align customer setups with platform best practices and client requirements.
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners. They are based in San Francisco, CA, but built as a remote-first company, with an inclusive, driven, humble and supportive team.
Own end-to-end ERP architecture and roadmap prioritization.
Align system design with the needs of a high-growth consumer business.
Guide the strategy and optimization of our NetSuite-based ERP environment.
Hungryroot is leveraging AI to personalize food and wellness recommendations, delivering healthy groceries and recipes. They're a distributed team across 28+ U.S. states with a remote-first culture that values collaboration, ownership, and an annual company retreat.
Acting as a Remote Service Engineer (RSE), providing technical support to healthcare customers.
Resolving customer service events via Philips tools and timely escalation of issues.
Using remote tools to resolve issues and avoid dispatching field service engineers.
Philips is a health technology company focused on improving people’s health and wellbeing through meaningful innovation. They operate in more than 100 countries and strive to create an environment that embraces differences and uniqueness.
Solve Complex L2 Escalations by providing hands-on troubleshooting and resolution for critical technical issues.
Improve Support Process Efficiency through auditing escalation workflows and implementing improvements.
Drive Cross-Functional Root Cause Analysis by collaborating with Support, Product, and Engineering teams.
Jobgether's AI-powered matching process ensures applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Learn technical skills required to resolve customer support cases/requests.
Learn team structure and deliver assigned items in established timelines.
Gain an understanding of various product and service datasets, codebases, and business purpose as part of support and implementation responsibilities.
Kodiak Solutions transforms the healthcare industry through technology-driven solutions, specializing in healthcare finance, unclaimed property, risk management, and revenue cycle management. They offer cloud-based systems and automated workflows to optimize processes and improve revenue cycle efficiency.
Serve as the escalation point for advanced technical issues, including those involving ERP integrations, APIs, middleware, and custom configurations.
Perform in-depth log analysis, error tracing, and root cause analysis using tools such as Jira, Salesforce, and internal monitoring platforms.
Work closely with Product, Engineering, and QA to validate software releases, escalate bugs, and ensure product enhancements align with customer needs.
Versapay turns accounts receivable (AR) into a competitive advantage by removing friction, unlocking working capital, and accelerating momentum. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Work with clients to identify business requirements.
Document requirements, solution designs and testing plans.
RainFocus cares about its employees, customers, and the world in which they live. Their rapidly growing team serves Fortune 500 companies to prepare and execute in-person, virtual, and hybrid events across the world through their industry-disrupting software platform.
Implement and configure CDP platforms to enable data unification and audience activation.
Connect and maintain downstream integrations with platforms like Salesforce Marketing Cloud, Emarsys, Dynamic Yield, Facebook CAPI, Google Ads, and more.
Develop and validate data flows including event tracking, attribute enrichment, and audience triggers.
GTX Solutions helps brands unlock the power of their customer data, specializing in Customer Data Platforms (CDPs), real-time activation, personalization, and MarTech integrations. They blend strategic insight with technical expertise to drive measurable business outcomes for high-growth companies and global enterprises.