This is a post-sales position focused on individual clients and implementing Cotiviti solutions purchased by that client. The consultant will install, configure, and oversee the implementation of Cotiviti products at client sites, including configuration and development of programs, tasks and guidelines, to fully implement a Cotiviti solution based upon a client’s specific needs. The Implementation Consultant will be the primary Client Services technical resource and will interface with the client’s technical resources.
The Technical Support Advisor is accountable for providing technical support for Foglight via phone, chat, web & emails. Stellar customer service and handling skills and the ability to interface, collaborate, prioritize customer issues with development, and effectively communicate solutions to customers is crucial to the role.
The Sourcing & Tax Applications Specialist is responsible for supporting the Corporate Business applications owned by the GTS Corporate Applications team, serving as a Subject Matter Expert (SME) resource of applications for Tax, Sourcing, Shared Services, Travel & Expense, and Real Estate, supporting processes, and implementing improvements.
We are seeking an Application Support Specialist to join our Redzone team. Looking for A Technologist who loves a fast-paced team environment, frequent customer communication, and solving customer problems. This role involves providing timely and accurate troubleshooting for both hardware and software issues. The candidate will interact with end-users to resolve their technical issues and manage all technical issues using Intercom.
🏞️ US
🏖️Unlimited PTO👶11w maternity👨👧4w paternity
The Professional Services Delivery Consultant plays a key role acting as a customer-facing representative of Nexthink. As a remote-based field resource, you will provide implementation and advisory services for Nexthink products, ensuring customer expectations are met or exceeded in terms of technical and business benefits. This position requires a dedicated and enthusiastic professional with strong technical and communication skills.
The Systems Analyst II role will support the Ancillary IT lines of business, including dental, vision, and Consumer-Directed Health (CDH) products, with potential opportunities for cross-functional collaboration with pharmacy and Explanation of Benefits (EOB) IT teams. The primary focus of this role will be to ensure the successful execution of production jobs, resolve defects, and develop or enhance mainframe logic to prevent job failures.
The System Support Analyst II provides advanced technical assistance for Intelerad's medical imaging applications to customers across healthcare organizations.
This role focuses on in-depth problem analysis, complex technical troubleshooting, and delivering exceptional customer support through multiple channels. The System Support Analyst II serves as a subject matter expert who ensures customer success through technical expertise, proactive communication, and collaborative problem-solving that directly impacts patient care delivery.
Drive end-to-end delivery of EDI projects, including migration, upgrades, onboarding of trading partners, and new integrations. Act as the primary liaison between business teams, IT, vendors, and trading partners to capture requirements and manage expectations. Oversee EDI mapping, translation, and transaction flows and collaborate with EDI developers and integration specialists to ensure accuracy and compliance.
Own the strategy, deployment, administration, and continuous improvement of our Zendesk ecosystem and related integrations that power our Customer Experience operations. You’ll be the technical and operational backbone for how our support teams work—designing scalable workflows, implementing automations, building reliable data flows, and integrating Zendesk with our broader GTM and product stack.
This position is needed to support our largest and most strategic customers by providing technical guidance and troubleshooting expertise. It is filled by a passionate engineer with customer-facing experience and deep interest in Twilio’s Segment or Communications products. This individual thrives on helping people, solving complex problems, and playing a key role in the success of our customers.