Provide timely, technically sound support on complex issues involving Constructor APIs, SDKs, data integrations, and tagging.
Own customer-facing technical conversations across tickets, Slack, and calls, ensuring customers understand the resolution.
Troubleshoot issues by reviewing payloads, logs, API behavior, and implementation details, guiding customers toward resolution.
Constructor is a next-generation platform for search and discovery in ecommerce, optimizing for metrics like revenue, conversion rate, and profit. The company is US-based, founded in 2015, and powers over 1 billion queries daily for companies like Sephora, Under Armour, and Petco, with a team that values empathy, openness, and continuous improvement.
Own and resolve complex L4 support escalations, performing root cause analysis and collaborating with Engineering.
Create and maintain technical documentation, support articles, and SOPs while analyzing ticket trends.
Engage with customers to troubleshoot issues, develop training sessions, and drive process improvements.
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.
Monitor data synchronization status daily in the CRM UI and handle reimports to resolve issues.
Set up new client integrations, test them with Postman, and verify event/data mappings.
Troubleshoot basic integration issues, follow up with clients for technical info, and escalate to development when needed.
Scaleo is a leading SaaS platform that helps companies build, manage, and analyze their affiliate programs, processing millions of requests daily. With a global client base and a product-driven team, we are recognized as a G2 High Performer (Summer 2024) and foster a collaborative, ambitious culture.
Develop and maintain n8n workflows and monday.com integrations.
Connect AI agents, Gmail/Google Workspace, and QuickBooks Online using APIs.
Support development with JavaScript/Python, manage databases, and troubleshoot errors.
Wing is a remote staffing and automation company that helps businesses build teams and automate operations. They foster an inclusive, supportive culture with a focus on upskilling and career growth.
Own the health, maintenance, and enhancement of Reddit’s Workday integration portfolio and broader People technology ecosystem.
Design and implement scalable automation solutions to reduce manual effort and improve operational efficiency.
Partner with stakeholders to translate business requirements into scalable technical solutions and ensure compliance with security and governance standards.
Reddit is a community of communities, built on shared interests, passion, and trust. With 100,000+ active communities and approximately 130 million daily active unique visitors, it is one of the internet's largest sources of information.