Remote Information technology Jobs • API

Coupa's Professional Services Teams seek a Technical Architect with experience in integration technologies within Procurement, Supply Chain, and/or AP Automation. Manage successful integration projects, collaborate with customers to determine solution architecture, and translate business requirements into a blueprint for achieving objectives. Assist Solution Architects in documenting current capabilities and deliver data transformations to map customer data into Coupa’s model.

As a Technical Architect at Coupa, you will collaborate with our Customers, Partners and internal Product Management teams to implement cutting-edge solutions for our customers. Your expertise and experience will be crucial in integrating technologies into the Procurement, Supply Chain, and/or AP Automation domains, enabling our teams to manage the successful delivery of integration projects at Coupa effectively.

As a Channel Implementation Specialist, you'll partner with Product Managers to execute feature requirements and drive their completion in product releases. You solve complex technical problems and enable clients to expand on the Rithum platform, identifying and resolving issues early. You'll build relationships with external technical contacts through timely communication, strategically supporting channels.

We are looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers in North America during CST/EST working hours. As a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. The TAM delivers proactive guidance to the customer.

Works on a diverse scope of problems, where each issue requires individual analysis of information provided within the tickets, which requires detailed problem techniques to solve. They devise solutions based on limited information and precedent and adapts existing approaches to resolve issues, using evaluation, judgement, and interpretation to select the right course of action. The Tier II Engineer will own each issue to resolution, escalating to Tier III or to the Product/Engineering team as needed.

We are looking for an Application Monitoring Officer to provide enterprise-level monitoring to our services and systems. You will be responsible for the stability, integrity, and operation of our production systems by monitoring, configuring and driving optimizations. You will diagnose, troubleshoot, and resolve system issues in an accurate and timely manner.

In this role, you will support customer implementations by leading ITOM projects, accelerate time-to-value with repeatable solutions, and assist with escalations. You will also collaborate with product teams, contribute to ITOM strategy, and configure workflows, applications, and user interfaces. Assist in developing customer-specific reporting and dashboards to provide visibility into key operational metrics. You will work with customer success, support, and delivery teams to ensure alignment on project goals and outcomes.

In this role, you will work closely with business stakeholders, solution architects, and the development team, developing an understanding of clients’ needs and project managing bespoke implementations. You will configure and customize Salesforce Sales and Service applications, manage vendors, and work with in-house developers to deliver custom integrations, ensuring a smooth transition for end users.

The Integrations & Technical Support Specialist at ezCater plays a crucial role within the Partner Solutions team, focusing on the onboarding and support of API integrations with restaurant brands and third-party vendors. This role provides technical training, troubleshoot integration issues, and ensures seamless connectivity in ezCater's food delivery network, while enhancing technical knowledge and allowing for cross-functional collaboration.

We are looking for an experienced Principal Genesys Cloud Consultant to lead the design, implementation, and support of cloud contact center solutions for our clients, working directly with stakeholders to deliver scalable, integrated solutions tailored to client needs. The ideal candidate combines deep Genesys platform expertise with strong communication and problem-solving skills.