As a member of the IT Engineering team, you will be responsible for administering and engineering solutions in our platforms, managing internal IAM, email, documents and endpoints. Working closely with the Helpdesk team, you will act as an escalation point for end-user issues. You will collaborate with the IT Security team to implement security requirements and endpoint hardening as well as assist with incident investigation.
As a Senior IT Operations Engineer, the jobs include ensuring everyone has access to the products and platforms they need, supporting our corporate team by resolving IT and security- related issues as quickly and effectively as possible. Improve the operational efficiency of our systems and infrastructure so people can work faster and better. Manage current security policies and expand on security policies to ensure our data and information remain safe.
This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries. As a Senior TAM, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers, driving lasting success through elevated technical maturity.