DMI, LLC is seeking a ServiceNow Developer to support the implementation of IT Service Management (ITSM) solutions within the ServiceNow platform. The ideal candidate will be responsible for configuring, customizing, and developing ServiceNow applications to meet business requirements. This role requires hands-on experience with ServiceNow ITSM modules, scripting, integrations, and UI customizations.

The ServiceNow Architect will play a critical role in shaping the strategic direction and expansion of the ServiceNow platform across the organization. Requires deep technical expertise and collaboration to design scalable solutions. Will guide the design, development, configuration, and optimization of ITSM, SAM, Discovery, CMDB/CSDM, ITOM, complex integrations, Employee Center, and Now Assist, driving platform innovation and automation.

The job involves providing 1st level system support, including monitoring client infrastructures, managing Help Desk activities, handling escalations, incident management, and change management within a young, dynamic team focused on teamwork and collaboration.

Join our fast-paced and innovative fintech company as a Senior ServiceNow Developer. You will design, develop, and maintain ServiceNow solutions, streamline workflows, automate processes, and enhance system functionality, collaborating with stakeholders and IT teams to deliver scalable solutions.

As Junior Application Specialist you will be engaged in Coupa Business-as-usual Support and Process Improvement. Act as a support desk for Coupa related tasks and incidents, providing technical support to internal users. Troubleshoot and resolve integration issues in collaboration with SAP team. Perform testing for implementation of new functionalities and maintain system documentation.

As Junior Application Specialist you will be engaged in Coupa Business-as-usual Support and Process Improvement, acting as a support desk for Coupa related tasks and incidents and providing technical support to internal users. You will troubleshoot and resolve integration issues in collaboration with SAP team, perform testing for implementation of new functionalities, release management and tool improvements, oversee system configurations and customizations, and maintain system documentation

The Application Administrator will be responsible for managing the ServiceNow platform, with a focus on collecting Hardware Asset Management requirements, implementing and configuring the ServiceNow Enterprise platform, and providing day-to-day monitoring and user support within the VA environment.

As a Senior Business Systems Analyst, you will maintain back-office financial systems like Concur, SAP, and Oracle FCCS. Responsibilities extend to systems integration and other projects, requiring multitasking in a dynamic environment and achieving strategic initiatives with minimal guidance.

This critical leadership role ensures efficient IT service delivery, leads an IT team, and drives continuous improvement. Focus on automation and process optimization within ITSM tools. Key aspect of the role is optimizing processes for end-user hardware and software, and ensuring a seamless experience for remote employees.

This role involves gathering, analyzing, and documenting business requirements, translating them into functional specifications for ServiceNow implementations. The ideal candidate will have a strong foundation in business process analysis and an in-depth understanding of the ServiceNow platform, as well as excellent communication skills.