Administer Microsoft Intune, Jamf Pro, and Microsoft 365 services.
Troubleshoot Windows, macOS, and access issues with automation.
Perform root-cause analysis and maintain technical documentation.
Our client is a leader in cloud-based Software-as-a-Service (SaaS) solutions for managing real estate and facilities lifecycles. They serve hundreds of customers across over 140 countries, focusing on end-to-end lifecycle management.
Provide L1 and L2 technical support across Windows and macOS for the EMEA region as part of a follow-the-sun global model.
Manage corporate endpoints, identity platforms, and cloud infrastructure using tools like Intune, Jamf, Okta, AWS, and Azure.
Build automation scripts, oversee device lifecycle, and collaborate with security teams on compliance and vulnerability management.
Zone is the ERP-native AI platform for financial operations for Oracle NetSuite, serving over 4,500 customers globally. It is a remote-first, globally distributed company focused on automation and real-time financial intelligence.
Owns Microsoft identity and endpoint environment, focusing on Entra ID, Intune, and Zero Trust security.
Balances 50% identity security, 30% endpoint management, and 10% each in automation and M365 platform support.
Works with CrowdStrike Falcon for endpoint detection and identity threat protection in production environments.
VFX Financial is a fast-growing FinTech that helps complex organizations move, manage, and protect money across borders. With six international offices and 90+ employees, the company is scaling rapidly and known for its ambitious team and collective ownership culture.
Provide Tier 1/2 support for M365 Copilot, including troubleshooting access, permissions, and product issues across Teams, Outlook, and web.
Manage Copilot licensing, monitor usage, and support onboarding/offboarding with Entra ID and role-based access.
Maintain knowledge bases, track known issues, and assist with adoption and prompt coaching for end users.
3Cloud is a managed services firm specializing in cloud solutions, including Microsoft Azure and M365. The company fosters a culture of experimentation, direct feedback, and collective growth, with a focus on delivering outstanding client experiences.
Act as primary escalation point for L1 and L2 engineers, troubleshooting Microsoft 365, Intune, networking, and enterprise applications.
Lead IT infrastructure projects including M365 migrations, Intune deployments, and disaster recovery solutions.
Build and maintain technical documentation, foster client relationships, and ensure timely resolution of service tickets.
They are a well-established Australian managed services provider delivering IT support, cloud solutions, procurement, and software licensing to small and medium-sized businesses. Their collaborative culture encourages ownership, continuous improvement, and technical excellence.
Architect, secure, and optimize a globally distributed, remote-first endpoint ecosystem across Windows, macOS, iOS, and Android using tools like Intune and Jamf.
Drive zero-touch provisioning, automated software distribution, and enforcement of endpoint security baselines in partnership with SecOps.
Serve as an escalation point for complex issues, analyze root causes, and create documentation for compliance and SOPs.
Reltio provides a cloud-native Context Intelligence Platform that harmonizes data for enterprise AI. With over 200 clients and a distributed workforce, we foster a collaborative culture guided by values like Customer First and Better Together, having earned industry recognition for our technology and people.
Lead the Modern Workplace roadmap, assessing the current environment and defining next steps for workplace transformation.
Drive the transition from SCCM to Microsoft Intune, creating modern device management standards and an intuitive employee experience.
Shape endpoint management across Windows and macOS, including software deployment, patching, and device lifecycle strategies.
Redcare Pharmacy is Europe's No.1 e-pharmacy, dedicated to helping everyone achieve their health through innovative technology and a collaborative culture. They have over 2,500 employees and foster a values-driven environment where every team member feels inspired.
Serve as the Tier 3 escalation point for complex desktop and endpoint support issues, troubleshooting advanced Windows and Microsoft 365 problems.
Provide technical leadership and mentorship to Desktop Support engineers, assisting with escalated incidents and knowledge transfer.
Support and administer Microsoft endpoint technologies including Intune, Windows Autopilot, and Active Directory for lifecycle management.
Connection is a technology staffing and managed services company that provides IT solutions and talent. This role is a long-term contract position within their Technical Staffing division, offering benefits and a collaborative team culture.
Lead the design, implementation, and optimization of complex IT infrastructure and cybersecurity solutions across diverse client environments.
Provide technical leadership, mentor team members, and act as a senior escalation point for Service Desk and support teams.
Drive automation and continuous improvement initiatives to enhance operational efficiency and service quality.
The company is an award-winning Australian IT services provider delivering end-to-end technology solutions, managed services, cybersecurity, and ongoing IT support to businesses across various industries. It is recognized for its customer-first approach, technical expertise, and a culture of continuous improvement and technical excellence.