Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
Mentor junior engineers and enhance knowledge base and operational processes.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.
Build a strategic bridge between IT teams and customers to improve service and protect OIG technical resources.
Lead pre-discovery, discovery, ROI assessment, and roadmap development for software lifecycles.
Support UAT, training, demos, and post-deployment feedback to drive satisfaction and future iterations.
Tier One Technologies provides IT services and support to direct U.S. Government clients, specializing in the law enforcement and OIG domain. The team culture emphasizes operational credibility, strategic collaboration, and customer advocacy.
Monitor the software licensing mailbox and respond to all requests, processing service requests to performance standards.
Assist end users with software standards, route tickets to appropriate stakeholders, and coordinate with resellers and sites on complex software deliveries.
Maintain license keys and install packages, update internal tools for software contract management, and support resolution of IT service request issues.
Empower AI provides AI solutions for government federal agencies, focusing on health, defense, and civilian missions. Headquartered in Reston, Virginia, it is a 2024 Military Friendly Employer with a culture that supports active-duty and veteran employees.
Build and deploy health informatics features for the VA's Office of Clinical Informatics under the OIP contract.
Support interoperability, clinical terminology, EHR optimization, patient safety, data analytics, and training.
Work within SAFe Agile Release Trains alongside VA business owners, clinicians, and technical teams.
Aptive and Artemis Arc support federal health programs, including the VA's Office of Clinical Informatics. They are building a candidate pool of 100 openings for informatics roles, with a focus on Agile delivery and collaboration with clinicians.
Deliver post-sale consulting across full engagements, including client management, implementation, and knowledge transfer.
Lead customers through requirements gathering, business-value mapping, and workshops to drive adoption and early value.
Configure integrations and data synchronization between xMatters and third-party applications while managing scope and timelines.
xMatters provides a cloud-native Digital Operations platform that helps organizations automate responses to critical IT incidents, including on-call management and incident triage. As part of Everbridge, we serve over 1,000 global organizations and foster a collaborative, mission-driven culture.
Leads analysis, design, testing, and support of complex SAP Sales and Distribution and Order-to-Cash solutions.
Partners with business stakeholders and IT teams to translate requirements into sustainable system deliverables.
Serves as a subject-matter expert for SAP pricing, payment card solutions, EDI, and third-party ordering integrations.
The Toro Company is a leading worldwide provider of innovative solutions for the outdoor environment, including turf and landscape maintenance, snow and ice management, and irrigation. Founded in 1914, the Minnesota-based company has a global footprint and a tradition of quality, caring relationships, and community giving.
Own ServiceNow platform governance, roadmap, prioritization, delivery readiness, and value tracking.
Manage and develop a team of 4-6 ServiceNow Developers and Administrators as a hands-on player/coach.
Partner with stakeholders and vendors to align releases, metrics, risk escalation, and measurable outcomes.
Flexential provides data center, colocation, and cloud infrastructure solutions for businesses. It fosters a diverse, inclusive, and collaborative culture, emphasizing ownership, continuous improvement, and measurable outcomes.
Lead workstreams in complex, large-scale enterprise implementations of the PerfectServe platform.
Provide workflow consulting, physician training, and go-live support across health systems.
Configure advanced workflows, integrate third-party systems, and test across devices.
PerfectServe is a provider of clinical communication and physician scheduling solutions for health systems. With 400+ employees and 30,000+ customers, the company values collaboration, innovation, and meaningful work.
Lead IT workstreams for acquisitions, including technology inventory, access mapping, and systems integration.
Build and run acquisition integration playbooks and manage joiner, mover, leaver workflows.
Own identity platform, vendor contracts, MSP performance, and backend data integrations.
A multi-company investment and operations firm that oversees a portfolio of businesses. It is building its first internal IT function, focused on integration, security, and shared infrastructure across companies.
Own Cherry's internal IT stack end-to-end, including identity, SSO, device management, and SaaS tools.
Design and automate employee onboarding, offboarding, and access changes across all internal systems.
Be the first responder for IT issues and partner with Security on SOC 2 audits.
Cherry is a fast-growing FinTech offering a simple, fast, and inclusive buy-now-pay-later solution for medical practices. Founded in 2019, the startup is led by Stanford entrepreneurs with a prior successful exit and backed by top investors like Kleiner Perkins and DCM.