Handle network incidents and service requests according to SLAs; act as Operator on Duty (OOtW) and trigger escalations.
Diagnose and resolve issues across LAN/WAN, WLAN, VPN, site connectivity, and datacenter links.
Proactively monitor health and performance using Nagios, SolarWinds, and Cacti; analyze NetFlow and bandwidth trends.
REWE Group Austria develops innovative IT products and services for all corporate divisions in Austria and abroad, setting the tone for modern trade. They have more than 700 employees and foster a family-friendly company culture with flexible working hours.
Play a pivotal role in supporting the design, implementation, and maintenance of our network infrastructure.
Work directly with members to understand and resolve network-related service issues as effectively as possible.
Assist with the management of network infrastructure equipment and services, including inventory management and deployment.
Link Oregon is a nonprofit organization founded by Oregon’s four largest public research universities and the State of Oregon. They are dedicated to developing and operating an extensive middle-mile fiber-optic network to advance research, education, healthcare, and public services across the state.
Configure and support Cradlepoint routers for branch connectivity use cases.
Troubleshoot connectivity issues (LTE/5G, routing, tunnel/VPN as applicable, device health).
Support deployment readiness, implementation steps, and post-deployment validation.
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Support core network engineering deliverables tied to branch-site deployments and refresh activities
Configure, validate, and troubleshoot core routing/switching components supporting branch connectivity
Partner with leads and wireless/Cradlepoint resources to ensure end-to-end network readiness
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.