Provide remote telephone and email-based IT operational support.
Troubleshoot and resolve IT incidents and service requests.
Fulfill requests and resolve incidents to meet established SLAs.
Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success.
Handle network incidents and service requests according to SLAs; act as Operator on Duty (OOtW) and trigger escalations.
Diagnose and resolve issues across LAN/WAN, WLAN, VPN, site connectivity, and datacenter links.
Proactively monitor health and performance using Nagios, SolarWinds, and Cacti; analyze NetFlow and bandwidth trends.
REWE Group Austria develops innovative IT products and services for all corporate divisions in Austria and abroad, setting the tone for modern trade. They have more than 700 employees and foster a family-friendly company culture with flexible working hours.
Provide Tier 2 support for Intuitive digital products and networking solutions.
Collaborate with clinical and IT personnel at hospitals and accounts.
Maintain knowledge of all Intuitive products and follow policies.
Intuitive started with a simple idea: what if surgery could be less invasive and recovery less painful? As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide. The problems we solve demand creativity, rigor, and collaboration.
Install, implement, and configure various network devices.
Monitor system performance, ensuring availability and reliability.
Atlas Technica focuses on IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, they have grown significantly and value ownership, execution, growth, intelligence, and camaraderie.
Provide first-line support for hardware, software, and account-related issues through Oportun’s IT Service Desk channels.
Troubleshoot and resolve Windows, macOS, and mobile device issues, escalating complex incidents when necessary.
Assist in configuring and deploying laptops, peripherals, and mobile devices for new hires and existing employees.
Oportun is a mission-driven financial services company focused on putting its members' financial goals within reach. They have provided more than $21.3 billion in credit and saved its members more than $2.5 billion in interest and fees, fostering a diverse, equitable, and inclusive culture.
Works independently or in teams to manage and maintain the enterprise’s computer, phone, video, and internet networks.
Consults with users to determine system requirements for hardware, software, or system functional specifications.
Creates and updates documentation, including policies, procedures, technical configurations, and customer-facing documents.
Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact.