Take full ownership of executive devices, accounts, networks, and workflows, ensuring they’re secure, reliable, and tailored to how leaders actually work.
Implement and maintain enhanced security controls for executive systems, securing home offices, travel setups, and temporary workspaces without adding unnecessary friction.
Lead rapid response to executive-impacting incidents, making clear tradeoffs, restoring service quickly, and coordinating closely with IT, Security, and Engineering teams.
Own and evolve the global endpoint, workplace, and corporate network technology ecosystem.
Deliver a secure, scalable, and seamless employee experience.
Work at the intersection of IT, Security, Networking, and Employee Experience.
Tide provides business accounts and administrative solutions for SMEs, helping them save time and money. They have over 1.8 million members globally and are diversity champions, with offices in multiple countries.
Manage enterprise-wide support operations for remote and on-site users, across Tier 1 (Help Desk) to Tier 3.
Lead, coach and train team members, setting strategic priorities and execution expectations.
Oversee support for core enterprise systems: Microsoft 365, Azure AD, and Azure DevOps.
Slide Insurance is a company that focuses on innovation-driven culture fueled by passion, purpose and technology. They have a Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!
Administer and maintain core IT systems, including Microsoft Entra, Intune, Jamf, and Microsoft Office 365 suite.
Provide 2nd and 3rd-level support for IT systems and infrastructure issues, resolving escalated incidents efficiently.
Configure IT systems to align with organizational policies and operational needs, and lead IT projects.
Enpal rents solar systems, energy storage, and wall boxes for an all-inclusive rate, complemented by an affordable green energy plan, all intelligently integrated into a complete solution. They are Germany’s first green unicorn and Europe’s fastest-growing energy company with over 65 nationalities.
Implement, maintain, and improve core IT infrastructure systems.
Collaborate with Security and Compliance teams to help ensure systems meet requirements.
Partner with Legal, Procurement, and Finance on vendor onboarding and renewals.
Omada Health inspires and engages people in lifelong health, one step at a time. They have a multi-condition platform that treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management and are certified as a Great Place to Work.
Set strategy and priorities for enterprise tools and workflow automation.
Drive AI enablement strategy for enterprise tools, partnering with Internal AI leadership.
Build and lead a high-performing Enterprise Tools team, ensuring clarity of ownership.
1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience and have over 180,000 businesses trusting them.
Provide exceptional customer service for technical support via phone, e-mail and online requests.
Represent the customer to ensure serviceability and product quality, and track, prioritize, resolve, and incorporate issues into product releases.
Assist customers in the installation and deployment of Keeper’s software products, and track and monitor all support cases to ensure timely resolution and follow-up.
Keeper Security is a cybersecurity software company that protects organizations and people in over 150 countries. They are a pioneer of zero-knowledge and zero-trust security that is built for any IT environment providing an AI-enabled, cloud-native platform that protects users, devices, and infrastructure from cyber attacks.
Ensure the CTO is aligned and focused on the highest-impact priorities.
Provide strategic and operational support to the CTO, helping coordinate complex initiatives.
Partner with the CTO to proactively identify trade-offs, decision points, and escalation paths.
1Password is building the foundation for a safe, productive digital future. They are ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. They have over 180,000 businesses and take a human-centric approach in everything from product strategy to user experience.
Own IT operations end-to-end, including service delivery and employee support in a remote-first environment.
Administer and continuously improve identity and access management across core systems.
Maintain and strengthen IT security and SOC 2-aligned operational controls, including vendor/software security reviews.
Pulley's mission is to make it easier for anyone to start a company by providing cap table management tools that help companies better understand and optimize their equity for the long term. They are a fast-growing company with over 4,500 customers including startups like Linear, Runway, Fathom, and Roam, and are backed by top investors like Founders' Fund, Stripe, and General Catalyst.
Provide hands-on and remote support for macOS and Windows devices, troubleshooting system performance and software installations.
Manage corporate endpoints using system management tools, ensuring devices meet security and configuration standards.
Log and manage support requests through the organization’s ticketing system, maintaining accurate asset inventory and creating knowledge base articles.
ALO is centered around mindful movement, believing it leads to better living and improves communities. It is a company focused on studio-to-street consciousness, integrating practice from the mat into daily life, with a culture of mindful living.
Ensure technology solutions are scalable, resilient, and secure by design.
Embed security best practices directly into our IT operations.
Create defenses for our workstations and identities.
Huntress is a fully remote, global team of experts dedicated to breaking down barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, they protect all businesses with enterprise-grade, fully owned, and managed cybersecurity products.
Develop and execute strategic/tactical business plan for YubiKey adoption within the SLED space.
Expand existing relationships and land new strategic ones; provide thought leadership.
Develop SLED champions who actively advocate for Yubico.
Yubico is the creator of the most secure passkeys and leading provider of hardware authentication security keys. Their mission is to make secure login easy and available for everyone. They are a global company with a strong company culture and employees located in over 14 countries.
Partner with People and Talent on onboarding and access management.
Manage tools like VPN, password management, and endpoint security.
Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI to stop fraud. With over 300 banks, retailers, and fintechs using their platform, they have raised $145M from investors.
Serve as the primary vCISO and subject matter expert for multiple clients.
Lead data-centric cybersecurity programs aligned to business risk.
Manage, mentor, and develop vCISO team members.
Coretelligent partners with growing, highly regulated organizations that need secure, dependable IT environments built to scale. They deliver managed IT, cybersecurity, cloud, and strategy, through a model designed for consistency, transparency, and trust. They are building a team of professionals who care deeply about quality, ownership, and continuous improvement.
Serve as primary technical contact and augment customer support teams.
Ensure customer success through health checks, training, and sharing best practices.
Drive support cases to ensure issues are resolved in a timely manner.
CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations. Since 2011, their mission has been to stop breaches with their AI-native platform. They cultivate a culture that gives every employee flexibility and autonomy to own their careers.
Drive execution of complex technical programs at the intersection of Security, Engineering, and Compliance.
Translate complex technical initiatives into clear programs that meet security and regulatory obligations.
Influence security strategy and drive alignment across Engineering, Compliance, and People Ops.
Rula is dedicated to treating the whole person and creating a world where mental health is embraced. They are a remote-first company that strives to be a force for positive change in the field of mental healthcare and hire in most U.S. states.
Provide exceptional customer support via phone, email, and chat for Huntress incident reports, escalations, and SIEM-related questions.
Ensure partner understanding by breaking down complex SOC concepts, log data, and product behavior into digestible, actionable guidance.
Lead calls with partners for high-severity or complex incidents, facilitating clear communication, documenting decisions, and aligning on next steps.
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products. They protect 4M+ endpoints and 7M+ identities worldwide.
Receive and respond to inbound incident requests from clients and external users via phone, email, or ticketing system.
Perform advanced troubleshooting of desktop, network, and application incidents—including connectivity, VPN, VLAN, and access issues.
Maintain detailed documentation and progress notes on all support tickets and client communications.
Coretelligent partners with growing, highly regulated organizations that need secure, dependable IT environments built to scale. They are building a team of professionals who care deeply about quality, ownership, and continuous improvement.
Support the Full Disk encryption requirement mandated by CISO as part of adhering to portions of the AS-805 Information Security Handbook specifically sections 9-7.1 Encryption.
Provide design and enhancements to Full Disk encryption (SecureDoc) and remote support platforms (Dameware).
Provide expert level end user support and resolve issues escalated.
Tier One Technologies supports the Endpoint Technology Engineering Infrastructure team for our direct U.S. Government client. This is a remote Contract-to-Hire position that will originate in Raleigh, NC.