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Huntress
Huntress
11 open remote positions
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. They now secure more than 5 million endpoints and 14 million identities worldwide, backed by a 24/7 human-led Security Operations Center.
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Parental Leave Distribution
Benefits Overview
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Open Positions
US
12w maternity
12w paternity
Partner with customers to increase their security posture by reviewing potential threats and positioning Huntress as a solution. Collaborate across Sales, Marketing, Support, and Engineering to voice customer needs and drive improvements in a fast-moving environment. Provide technical first impressions by diving into product details and offering insightful guidance to prospective customers.
Sales Engineering
Cybersecurity
Cloud Platforms
SIEM
Threat Intelligence
US
12w maternity
12w paternity
Build and maintain the Security Quality Management System across agentic and human-led investigations, establishing sampling, review cadences, and quality standards. Independently review agentic investigation outcomes, compare with expert analyst decisions, and produce quality scorecards and reporting for leadership. Lead root-cause analysis and corrective-action validation, turning findings into practical improvements with cross-functional teams.
Quality Management
Security Operations
Root Cause Analysis
AI Tools
Data Analysis
Act as an intermediary between partners and the SOC team, providing exceptional customer support via phone, email, and chat. Break down complex SOC concepts, log data, and product behavior into digestible guidance for partners. Collaborate with internal teams to troubleshoot product issues and advocate for partner needs.
Cybersecurity
Customer Support
SIEM
Incident Management
Communication
Triage and investigate intrusions, analyze logs and forensic artifacts to determine root causes. Perform dynamic malware analysis and refine detection capabilities to address emerging threats. Collaborate with product and engineering teams to evolve human-led agentic workflows.
Incident Response
Windows
Malware Analysis
US
12w maternity
12w paternity
Serve as a primary support contact for pre-offsite questions and provide clear follow-through before, during, and after each event. Attend company offsites to support the event planner, coordinate onsite logistics, and provide real-time employee experience support. Support virtual events by monitoring chat, scrubbing attendee lists, and coordinating reminders to ensure smooth experiences.
Event Planning
Hospitality
AI Tools
Communication
Drive expansion, retention, and long-term partner loyalty as a trusted advisor to MSP partners. Build strong relationships with multiple stakeholders and deliver solutions that increase customer satisfaction and adoption. Use AI tools to prepare for partner meetings, summarize calls, and stay organized to move faster with sound judgment.
Account Management
Channel Sales
Salesforce
Cybersecurity
AI Tools
Provide initial partner support and resolve customer inquiries with top-tier customer service. Walk customers through problem-solving processes and escalate incidents as needed. Follow up on issues, see them through to resolution, and improve documentation.
Windows
MacOS
System Configuration
Customer Service
Manage key ANZ and APAC distributor relationships, building strong connections with sales teams and channel leadership. Drive partner recruitment, activation, and revenue growth through joint go-to-market plans and demand generation. Deliver training and enablement to distributor teams, ensuring readiness for Huntress's solutions.
Channel Sales
Cybersecurity
B2B SaaS
Sales Enablement
Drive net new MSP business by partnering cross-functionally and working with SDRs on prospecting. Manage the full sales cycle from discovery and scoping to pricing and closing new partner relationships. Serve as a trusted advisor and industry expert, staying current on competitors and turning client feedback into actionable strategies.
Sales
CRM
Presentation
Active Listening
Cybersecurity
US
12w maternity
12w paternity
Drive revenue growth through partner engagement, expansion, and retention while delivering cybersecurity solutions. Build strong relationships within assigned partner organizations as a trusted advisor. Achieve quota based on expansion metrics and renewal rates, maintaining partner loyalty.
Account Management
Channel Sales
Salesforce
Cybersecurity
Partner Relationship Management
US
12w maternity
12w paternity
Act as a liaison between partners and the Security Operations Center, providing exceptional customer support via phone, email, and chat. Break down complex SOC concepts and product behavior into digestible guidance for partners, ensuring understanding during incidents. Collaborate with internal teams to clarify detection coverage and product issues, while advocating for partner needs and improving documentation.
Cybersecurity
Customer Service
Communication
Incident Management
SIEM