QAD is seeking a dynamic and strategic Senior Director of Renewals to lead our global renewals organization. This role will own the development and execution of the renewal strategy to ensure high customer retention, revenue optimization, and operational excellence. The ideal candidate has deep experience in SaaS, a proven track record in leading high-performing renewals or account management teams, and a strong understanding of customer lifecycle and commercial levers.
Focus on renewals, upselling, and cross-selling within existing accounts. Foster strong client relationships, ensure successful renewals, and identify growth opportunities to increase account value. Manage renewals, drive upselling & cross-selling, build lasting relationships, and develop strategies to increase revenue. Work with sales and marketing teams to drive customer growth.
The Enterprise Global Account Director at Docebo is a senior-level sales role responsible for managing and growing relationships with enterprise-level prospects. This role focuses on inspiring and educating prospects about Docebo's core LMS solution and expanding the adoption of our technology suite. The Global Account Director will work closely with C-level prospect executives, leveraging deep industry knowledge to craft and close complex deals. This role involves a significant amount of strategic planning, prospect interaction, and internal collaboration, with the objective of driving revenue growth and enhancing customer satisfaction.
The Director of Enterprise Account Management at Docebo is responsible for driving the growth of existing customer accounts by leading a team of 5-8 enterprise account managers. This role focuses on increasing revenue through upselling, cross-selling, and renewals while ensuring high levels of customer satisfaction and retention. The Director will oversee hiring, coaching, and retaining top sales talent.
Nurture opportunities, building and maintaining strong relationships with all key stakeholders to ensure long-term success. Manage complete and complex sales-cycles, taking a consultative and detailed approach to presenting the full platform features to often presenting to C-Suite key decision making executives. Create proposals and assist with RFP responses, coordinate deal negotiation, arrange on-site visits to close deals and hand-over projects to the delivery team.
The Engagement Manager is a strategic partner to HackerRank customers, focused on driving adoption, value, and long-term success with HackerRank. By deeply understanding customer goals and aligning them with the platform capabilities, Engagement Managers ensure every interaction contributes to measurable outcomes. This role is critical to strengthening customer relationships and fueling HackerRank’s growth through retention, expansion, and advocacy.
As a Principal Customer Success Manager on our Strategic team, you will be a trusted advisor for our most valuable customers helping them achieve maximum value from the Fullstory suite of products. By providing strategic guidance and product enablement, you will also be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business.
As an Enterprise Account Executive on the Health Plans Team, you’ll manage client relationships with health plan and insurance providers, showcasing the value of H1's platforms and partnership, helping them expand H1's position as the market leader. You will be responsible for new logo acquisition and client retention. You will present and demonstrate company products/services to clients, addressing their challenges.
As an Account Director you will drive H1’s business to meet revenue goals. You’ll work with stakeholders across H1 and directly with our customers to understand our business, the markets we’re in and the needs of our users. You will engage with customer stakeholders, including the C-Suite, showcasing the value of our platform and partnership.
Drive new business for Fullstory while also maximizing adoption, customer success, and revenue within your install base of accounts. Bring strong prospecting skills coupled with the ability to drive value across a highly technical, complex sales cycle. The pace of Fullstory is fast and the landscape is ever-changing. We’re looking for someone who thrives when challenged and likes to work hard and have fun while doing it.