Acts as liaison between customer, sales, and production facilities across the platform. Plan and coordinate the production of client jobs in order to achieve the objectives of the service agreement in compliance of customer expectations, company policy, and profit and quality requirements. Applies understanding of customers business needs in building solid customer relationships, monitoring customer satisfaction, and providing consulting in conjunction with RR Donnelley sales.
Job listings
QAD is seeking a dynamic and strategic Senior Director of Renewals to lead our global renewals organization. This role will own the development and execution of the renewal strategy to ensure high customer retention, revenue optimization, and operational excellence. The ideal candidate has deep experience in SaaS, a proven track record in leading high-performing renewals or account management teams, and a strong understanding of customer lifecycle and commercial levers.
Drive sales generation and foster market expansion within the designated territory. Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing. Craft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutions.
The Enterprise Global Account Director at Docebo is a senior-level sales role responsible for managing and growing relationships with enterprise-level prospects. This role focuses on inspiring and educating prospects about Docebo's core LMS solution and expanding the adoption of our technology suite. The Global Account Director will work closely with C-level prospect executives, leveraging deep industry knowledge to craft and close complex deals. This role involves a significant amount of strategic planning, prospect interaction, and internal collaboration, with the objective of driving revenue growth and enhancing customer satisfaction.
Own post-sales success and account management for all non-state government customers. Drive expansion through renewals and upsellβdelivering $500K+ in net new ARR. Maintain a customer retention rate of 90% or higher through strategic engagement. Build and operationalize a new customer success motion tailored for education customers.
The Director of Enterprise Account Management at Docebo is responsible for driving the growth of existing customer accounts by leading a team of 5-8 enterprise account managers. This role focuses on increasing revenue through upselling, cross-selling, and renewals while ensuring high levels of customer satisfaction and retention. The Director will oversee hiring, coaching, and retaining top sales talent.
Lead high-value enterprise sales as a Strategic Account Executive. You'll own every step of the sales journey with Fortune 1000 clientsβfrom prospecting and discovery to final signatures. This is a rare opportunity to influence early growth strategy, close career-defining deals, and work at the heart of a product with real momentum.
The Partnerships Team is seeking a Territory Manager to drive Roofrβs partner enablement program for supplier alliances across North America. The candidate will prioritize key partnership enablement strategies, product training/onboarding, and develop long-term relationships that drive new revenue opportunities, working closely with sales, marketing, and operations.
Lyric is seeking a Customer Success Business Partner to drive adoption, retention, and expansion across strategic customer relationships. In this customer-facing role, you will lead quarterly business reviews, identify new use cases, and partner with internal and customer teams to deliver measurable outcomes, working closely with Sales, Product, Professional Services, and Support.
The Associate Account Manager will be responsible for expanding the Companyβs business within pre-assigned territories, achieving sales goals through the acquisition and development of new customers and expansion of the product line within the existing customer base. The client base/prospect targets are $50K/year in Revenue or less.