Acts as liaison between customer, sales, and production facilities across the platform. Plan and coordinate the production of client jobs in order to achieve the objectives of the service agreement in compliance of customer expectations, company policy, and profit and quality requirements. Applies understanding of customers business needs in building solid customer relationships, monitoring customer satisfaction, and providing consulting in conjunction with RR Donnelley sales.
Job listings
Looking for a Grower Engagement Manager with a passion for agtech, water conservation, and grower successโespecially someone with experience in pivot irrigation or corn production. This is a flexible role that can be structured as part-time, contract, or a paid internship, depending on your background and availability. Itโs ideal for someone who already works with multiple accounts, consults in the ag space, is seeking flexible work tied to the growing season, or is early in their career and eager to gain real-world experience in agriculture and technology.
As an Account Manager, you will drive profitable growth within their assigned territory by converting enquiries into orders and expanding John Craneโs market presence. This role involves identifying and developing new customer accounts, maintaining strong relationships, promoting our products with technical expertise, and ensuring excellent service delivery. This role is based remote working Monday to Friday normal office hours with regular travel to customer sites.
Focus on renewals, upselling, and cross-selling within existing accounts. Foster strong client relationships, ensure successful renewals, and identify growth opportunities to increase account value. Manage renewals, drive upselling & cross-selling, build lasting relationships, and develop strategies to increase revenue. Work with sales and marketing teams to drive customer growth.
Drive sales generation and foster market expansion within the designated territory. Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing. Craft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutions.
Support GitLabโs large prospects and customers within a geographic territory. Expand current customer base and land net new accounts. Generate new customers through different lead sources and bring those opportunities to a successful close. Generate qualified leads and develop new customers in conjunction with our strategic partners. Document the buying criteria. Document the buying process. Document next steps and owners.
Guide prospective customers in integrating mathematical optimization technology into enterprise-grade software solutions. Leverage extensive technical product expertise and experience to provide advice on crucial implementation decisions and system architecture. The primary focus of this role is to ensure the efficient utilization of optimization technology, maximizing business value while considering cost-effectiveness and scalability.
Manage qualified leads, guide prospects through a consultative sales process, and support leadership in closing deals. Engage and nurture inbound leads while proactively reaching out to warm prospects. Conduct discovery calls, handle objections, and drive deals through the sales funnel. Schedule timely follow-ups and assist in closing agreements alongside leadership. Keep sales pipeline data current and accurate using HubSpot or similar CRM tools. Offer strategic feedback to improve sales messaging and process efficiency.
The Engagement Manager is a strategic partner to HackerRank customers, focused on driving adoption, value, and long-term success with HackerRank. By deeply understanding customer goals and aligning them with the platform capabilities, Engagement Managers ensure every interaction contributes to measurable outcomes. This role is critical to strengthening customer relationships and fueling HackerRankโs growth through retention, expansion, and advocacy.
Own overall relationships with customers, identifying key stakeholders and building relationships. Enable successful and consistent communication to maintain existing revenue, as well as identify and execute on new growth opportunities with customers in support of the Sales team. Act as the primary point of contact for customer inquiries, addressing any issues or concerns in a timely and effective manner.