Account Manager, Media Partnerships

At Centerfield, Account Managers don’t just manage media partnerships, they power growth. In this high-impact role, you’ll take ownership of a portfolio of top-tier media partners, driving performance, retention, and long-term success. You'll be at the center of fast-paced strategy and collaboration, using data insights and relationship-building to unlock new opportunities. From optimizing existing accounts to onboarding fresh media sources, you'll play a key role in expanding our reach and delivering real results. Publisher Relationship Management: Serve as the key contact for publisher accounts, focusing on their retention and growth. Develop and nurture positive relationships with all publisher touch points, ensuring publisher satisfaction. Strategic Planning and Onboarding: Prepare implementation plans and lead publisher onboarding, presenting content strategy and annual plans. Collaborate closely with publishers to identify needs, including content approval workflows, and provide consultation on best practices for solutions and setup. Content Evaluation and Management: Regularly assess the quality of media, geo’s, and consumer attributes that align with our client's KPIs. Identify new opportunities within existing accounts as well as new accounts, collaborating with the analytics team to increase revenue. Operational Excellence: Work closely with Ad Operations on day-to-day operational processes, from campaign set-up to troubleshooting and QA. Collaborate with Analytics to determine root causes for customer success or failure, driving requirements for product or process enhancement. Adhere to established processes and workflows related to campaign set-up, pixel placement strategy, creative execution, ad trafficking, and campaign management. Provide input on new processes and workflows as needed. Cross-Functional Collaboration: Partner with internal cross-functional teams to understand client goals and key performance metrics, exceeding goals throughout campaigns. Data-Driven Management: Leverage technical tools and quantitative data to manage campaigns, ensuring success, high customer satisfaction, and renewals. Prepare campaign insights reporting, including analysis and research.