Centerfield

In this role, you will play a key part in the management and maintenance of an individual book of business with an emphasis on increasing revenue, building relationships, and leveraging data to identify growth opportunities. This role is on the retail team in our insurance division.

We are seeking an experienced, results-driven Sales Manager to lead our strategic residential accounts while managing a team of sales leaders and agents in our dynamic Jamaica call centers. This role blends relationship management, team leadership, and performance optimization — requiring a strategic thinker passionate about data, sales, and customer experience.

The primary responsibilities for this role include ensuring optimal service availability and performance, as well as efficiently identifying, categorizing, and resolving application, network, and system issues. The candidate will also be responsible for clearly communicating changes, upgrades, improvements, and integrations company-wide. Additionally, they will provide effective assistance.

Design, develop, and evaluate high-impact learning solutions that drive performance and close skill gaps across the organization. Requires expertise in instructional systems design, adult learning theory, and the ability to create both instructor-led and digital learning experiences tailored to a diverse audience. Conduct needs assessments and design interactive, visually appealing learning experiences.