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Mercury
Mercury
18 open remote positions
Mercury is a fintech company offering modern banking services and financial tools to startups. It is a high-growth company with a culture focused on craftsmanship, diversity, and belonging.
Salary Distribution
18 of 18 jobs
Benefits Overview
3 of 18 jobs
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Open Positions
Own the knowledge framework for risk operations and set documentation standards. Manage a BPO-based content-writing team and drive adoption across programs. Architect training and certification systems to scale enablement.
Knowledge Management
Vendor Management
Regulatory Compliance
AI Tools
Win platform-distribution deals by targeting the highest-leverage partnership opportunities and closing embedded finance arrangements. Own the full deal lifecycle from outreach and business case development through term negotiation, legal close, and launch. Structure first-of-a-kind partnerships, architecting bespoke deals that create strategic lock-in and measurable impact.
Strategic Partnerships
Business Development
Enterprise Sales
API Integration
Financial Modeling
Embed with teams across Mercury to identify where AI can meaningfully improve business outcomes. Build and ship AI-powered workflows, automations, and internal tools using existing platforms. Lead change management to make new ways of working stick, including training and documentation.
AI
APIs
SQL
Automation
Answer user questions over chat, email, and phone. Handle user account requests, including application processing, card disputes, and missing payments. Teach customers how to use the product and translate user confusion into product suggestions.
Customer Support
Communication
Empathy
Problem Solving
Automation
Work on building an Infrastructure Platform to support the growing needs of the Engineering Organization. Deliver key infrastructure projects, break down complex initiatives, and define strategy through RFCs and technical specifications. Focus on building a platform that is AI friendly while still usable for engineers.
AWS
Terraform
Linux
Open Source
Technical Writing
Own identity, roles, permissions, and authorization end to end, balancing granularity with simplicity. Run it as a platform to speed up other product teams and enable a better customer experience. Make it easier for founders to bring their whole team onto Mercury by solving pain points in the invitation flow.
Product Management
Identity Management
Stakeholder Management
Lead the bank charter remediation program across Compliance, Risk, QA, Enablement, Engineering, and Banking. Translate regulatory requirements into scalable workflows, policies, and controls. Own partner bank governance, KPI monitoring, and audit readiness.
Program Management
Risk Management
Compliance
Stakeholder Management
Coordinate operational readiness activities across customer support impacting initiatives to ensure smooth implementation. Partner cross-functionally with Support, Product, Risk, Engineering, and Enablement teams to align on operational requirements. Own recurring operational readiness motions and communications, maintain a centralized roadmap, and lead readiness planning for new launches.
Program Management
Cross-functional Coordination
Stakeholder Management
Process Improvement
Own meaningful Cards & Credit product problems from framing to shipped experience. Turn complex systems into simple, intuitive experiences across the full design stack. Collaborate with Brand team on physical cards for a cohesive customer experience.
Product Design
Interaction Design
Visual Design
Prototyping
Communication
Develop and implement enterprise Data and AI Governance frameworks, policies, and standards. Establish risk-based governance processes for AI use cases across their lifecycle. Partner with cross-functional teams to embed governance into development and change management.
Data Governance
AI Governance
Risk Management
Machine Learning
Communication
Own the full sales cycle from self-sourced pipeline to close, selling Mercury's working capital products to high-growth brands generating $20M-$500M in annual revenue. Build and maintain a high-quality pipeline through self-prospecting, outbound campaigns, and strategic networking. Run deep discovery to understand business capital needs, work with underwriting to structure credit-sound offers, and manage multi-stakeholder deal cycles.
Outbound Prospecting
Deal Structuring
Stakeholder Management
Own and evolve Mercury's Product Launch Program, ensuring smooth launches and continuous improvement. Lead the New Grad PM Rotational Program and build PM onboarding experiences for new hires. Design and operate programs for product culture and cross-functional initiatives across teams.
Product Operations
Program Management
Cross-functional Collaboration
Systems Thinking
Implement and operate Mercury’s first prudential regulatory compliance program for banking, focusing on Regulations W and O. Interface directly with senior management to advise on permissibility and advisability of proposed transactions. Educate and grow Mercury’s compliance culture by providing training and guidance to bank staff on prudential regulatory requirements.
Compliance
Regulatory Affairs
Stakeholder Management
Risk Management
Lead the design vision for Mercury's Accounting Integrations experience from strategy to execution. Reimagine how customers prepare accounting work through thoughtful automation and new interaction models. Partner closely with Product, Engineering, Data, and Research to shape the future of accounting at Mercury.
Product Design
UX Design
Systems Thinking
Prototyping
Design Leadership
Serve as the primary legal advisor for Mercury Treasury and Mercury Invest, advising across the full product life cycle. Work cross-functionally with product, compliance, risk, engineering, and operations teams. Advise on regulatory matters including FINRA, SEC, and ensure compliance frameworks.
Legal Research
Regulatory Compliance
Product Counseling
Cross-functional Collaboration
AI Tools
Lead, coach, and develop a team of Partner Operations Specialists through thoughtful feedback and career development. Build durable operational frameworks to improve product partnership management across Banking and Expansion. Champion scalable tooling and workflows, ensuring partnership context is accurate and actionable.
Operations Management
Cross-functional Partnership
Documentation
Change Management
Strategic Planning
Design and implement cloud security posture and automation to protect customer trust. Enable cyber resilience and lead zero trust initiatives across the infrastructure. Collaborate with engineering teams to enhance reliability and security of cloud systems.
Cloud Security
AWS
Infrastructure As Code
Network Security
Security Frameworks
Own the strategy and execution for the systems, workflows, and processes powering Mercury's revenue organization. Rebuild the revenue stack AI-first, shipping automation, scoring, and agent-driven workflows. Lead and grow a tenured team of admins, engineers, and architects to a high-speed, iterative operating model.
Salesforce
AI
GTM Systems
Team Leadership