Remote Account management Jobs • Canada

The Enterprise Global Account Director at Docebo is a senior-level sales role responsible for managing and growing relationships with enterprise-level prospects. This role focuses on inspiring and educating prospects about Docebo's core LMS solution and expanding the adoption of our technology suite. The Global Account Director will work closely with C-level prospect executives, leveraging deep industry knowledge to craft and close complex deals. This role involves a significant amount of strategic planning, prospect interaction, and internal collaboration, with the objective of driving revenue growth and enhancing customer satisfaction.

Will successfully manage our Client relationships, acting as their advocate and trusted advisor while providing a single point of accountability for Hitachi Solutions’ engagement. Envisions, develops, and delivers transformative opportunities with the client by establishing a deep understanding of customer and business needs. Provides leadership and oversight to execute a plan that delivers quality solutions for the largest strategic accounts.

The Director of Enterprise Account Management at Docebo is responsible for driving the growth of existing customer accounts by leading a team of 5-8 enterprise account managers. This role focuses on increasing revenue through upselling, cross-selling, and renewals while ensuring high levels of customer satisfaction and retention. The Director will oversee hiring, coaching, and retaining top sales talent.

You will produce new business sales revenue from a SaaS license model with a focus on Healthcare Providers through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities. You will develop relationships with C-suite personas, oversee client relationship mapping, and be a trusted advisor to customers by understanding their business and advising on how ServiceNow can help their IT roadmap.

Work directly with customers to help them create stunning websites through our CMS platform, becoming a go-to resource and a Roomvo product expert. This role involves making tailored recommendations, guiding the product roadmap, improving efficiencies, driving new business through demos, and engaging with clients via email and phone to provide hands-on training.

Motive is seeking a Director of SMB Expansion Sales & Account Management to drive growth across our existing small and medium-sized customer base through outbound sales, while also reducing churn among escalated accounts at risk of cancellation or contraction. This senior leadership role will drive strategy and execution to boost customer engagement, increase upsell and cross-sell, and retain high-risk accounts.

Be responsible for proactively engaging with clients to understand their evolving needs and business objectives. Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth. The quality of your customer relationship has a direct correlation to the achievement of your sales goals.

As an Account Manager, you will ensure the continued success of the partnership between Clipboard Health and its facility partners, working to deliver an optimal experience at every level of clients’ organizations. The job encompasses being a resource to facilities when issues arise, liaising with corporate level contacts, and keeping abreast of a litany of important business metrics for each facility. If you’re an avid problem solver, great communicator, and diligent executor, Clipboard Health is the place for you to continue growing and honing your skills.

The Sr. Manager of Customer Success will be responsible for developing and maintaining a portfolio of Customer Success (CS) accounts and developing a team of Customer Success Executives (CSEs), Platform Architects (PAs) and Customer Success Managers (CSMs) across ServiceNow’s Customer Success Clients. The overriding objective for the Sr. Manager will be to drive Customer Outcomes at these managed accounts leading to client’s product adoption, renewals, and expansion of ServiceNow offerings with the account.

This person will help manage both our external partners and internal partnerships team operations and processes. The Partnerships team is a very collaborative team and works very closely with all functions in the company. Work internally with strategic partner managers, customer support, revenue operations, compliance, onboarding, sales, marketing, and relationship management teams on behalf of our partners and their referrals.