Expand relationships with High Tech customer accounts, developing and executing account strategy to deliver revenue and profit results. Drive the sales process, understand customer needs, and map them to Twilio's API platform; communicate with all levels of the customer organization and serve on a cross-functional account team.

As a Director of Customer Development, you will manage a portfolio of assigned accounts, build advisor relationships with customers, and retain & expand their investment in Civitas Learning products & services. You'll be responsible for growth opportunities within accounts and comfortable selling the value of Civitas Learning. You will liaise with internal teams to manage the customer experience and provide strategic guidance around adoption.