Remote Account management Jobs • Customer Success

Zowie is seeking an ambitious leader to join as Account Director and lead the US Customer Success team. This role involves leading a growing portfolio, shaping success delivery at scale, and building a team that partners with recognizable brands in North America. It's perfect for someone who thrives on blending relationship-building, data-driven decision-making, and operational excellence to maximize customer impact.

The CRM Strategist will report to the Sr. Director, Client Operations and is responsible for leading large-scale HubSpot implementation projects and delivering strategic, high-impact CRM solutions for our clients. You will leverage your deep expertise in HubSpot to design, configure, and optimize platforms that enhance the full customer lifecycle, spanning marketing, sales, customer success, and operations.

As the first members of our LATAM team, you will manage onboarding projects, ensure customers realize value quickly, and maintain ongoing relationships that drive retention and growth. You’ll also provide light-touch support, troubleshooting, and guidance to ensure a seamless customer experience across the lifecycle.

As a trusted customer advisor to general management and decision makers on ServiceNow offerings, the Customer Success Executive owns the post-sale customer relationship, aiming to increase customer satisfaction and drive retention through Impact delivery. They provide strategic recommendations and mentorship to both customer and ServiceNow teams managing complex, multi-workstream programmes. They play a pivotal role in resolving escalations and mitigating risks.

As a Senior Customer Success Business Partner, the role involves the successful deployment, user adoption, and ongoing health of Anaplan's customers and their solutions. The primary contact will collaborate with Partners and Professional Services to ensure smooth implementation, high ROI, and long-term success. Responsibilities include providing technical support, delivering training, managing implementation services, and handling or escalating issues to ensure strong customer satisfaction and solution adoption.

The Partner Success Director will own Bestow’s relationships with our top clients: leading life insurance companies. They will oversee the growth, expansion, and management of enterprise-level accounts, working closely with the rest of Bestow’s Revenue team and cross-functional teams. This role is highly impactful and visible, providing opportunities to drive growth for Bestow and our carrier partners.

This role is responsible for the retention of customers within an assigned customer portfolio, working cross-functionally with client sales, product, marketing, implementations, support, and finance. As a Customer Success Manager, you act as the advocate, advisor, and primary point of contact for the relationship between the customer and Veradigm.

Own and grow relationships with Sully.ai's healthcare customers. This role is responsible for driving renewals, identifying expansion opportunities, and ensuring our customers maximize value from Sully.ai. You will serve as a trusted advisor to physicians and healthcare leaders, partnering with them to eliminate administrative burdens and transform how care is delivered.

As a Partner Success Engineer, you will nurture and grow relationships with strategic customers and technology partners, leading initiatives that drive joint adoption, enablement, and measurable business outcomes. You will own the lifecycle for assigned partners from onboarding and enablement through engagement, performance analysis, and expansion. You will be pivotal in aligning partner strategies with Deepgram’s roadmap and strategy, ensuring both Deepgram and our partners achieve shared success.