Remote Account management Jobs • Customer Success

Serve as primary technical point of contact for enterprise customers, driving adoption and value. Understand customer business goals and technical requirements, providing strategic guidance. Collaborate with engineering and product teams to relay customer feedback. Troubleshoot technical issues and provide proactive solutions.

Manage a small, high-value portfolio consisting of Compliancy Group’s biggest and most strategically important customers, guiding executives and stakeholders through adoption, renewal, and growth, while collaborating closely with expansion sales reps and cross-functional teams to drive growth, harness the voice of the customer and resolve support and billing issues as they arise.

As a Strategic Account Manager at Tellius, you'll drive expansion and retention of enterprise and mid-market customers by helping them harness the transformative potential of AI-powered analytics. You'll leverage your consultative sales and stakeholder management expertise to grow revenue through cross-sell and upsell opportunities, while becoming a trusted advisor. This role will involve significant travel as needed to customer sites.

We are looking for an experienced Account Manager to act as the main point of contact and trusted advisor for our clients. This role focuses on building strong, long-term relationships, ensuring client satisfaction, and identifying growth opportunities. You will collaborate closely with clients to understand their business goals and ensure our products and services deliver maximum value for them.

The Director of Revenue will lead strategic US enterprise clients, ensuring retention, growth, and satisfaction. You will develop account plans aligned with business objectives and manage escalations. The role involves driving data-driven insights, mentoring junior account managers, and collaborating with Revops, Customer Success, and Sales Engineering teams.

As an Account Manager at Valimail, you will play a pivotal role in driving revenue growth by managing the renewal and expansion sales cycles across a segment of customer accounts, building and maintaining strong customer relationships to ensure customer satisfaction and revenue retention.

Lead the founding team of Enterprise Account Managers responsible for nurturing, retaining and growing our largest customers among Vanta’s rapidly growing customer base. You will hire and develop a high performing team of AMs who are customer value focused and results driven. Partner closely with Customer Success, Product, Marketing and Operations leaders to represent your team and customers will be key to success in this role.

Lead a global organization focused on the technical enablement, resiliency, and operational excellence of Ping’s most strategic and complex customers; your mission is to ensure customers are successful in scaling, optimizing, and securing their environments through hands-on, technical partnership.

Assist Channel Partners, such as Accounting Firms and their Small Business Clients, in selecting Gusto as their preferred platform. Consult with and support current Channel Partners, educating them about Gusto Pro and providing advisory sales guidance. You will also assist them in navigating the onboarding process.

As a Portfolio Customer Success Manager, you'll lead strategic customer success initiatives for high-value customers, delivering a world-class experience that drives product adoption, maximizes utilization, and accelerates retention and expansion of LastPass solutions, while serving as a trusted advisor and orchestrator of cross-functional programs that align customer outcomes with business growth.