A highly skilled Senior Engagement Manager is needed to join the team to play a key role in managing and executing strategic engagements with our enterprise clients. You will be responsible for developing strong relationships with key stakeholders, guiding clients through the entire customer journey, and helping build roadmaps that drive adoption, satisfaction, and measurable business outcomes.

As a Customer Success Manager, you will drive revenue through strategic partnerships with Agencies and Direct Clients, playing a pivotal role in prospecting, nurturing, and growing new accounts by connecting with new advertisers, optimizing their campaigns and driving growth through upselling. Problem-solving, creativity, and strong sales and networking skills are critical.

The Account Manager will retain current customers and identify opportunities to grow or expand their presence and usage across the platform, driving value and adoption within an assigned territory of customers, managing relationships, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions.

This position is a vital part of Samsara’s sales management team. The renewals manager will be working closely with broader sales and customer outcomes organizations to ensure a high value customer experience at time of renewal. The position requires strong direction and client hands, priority management, and operational excellence. This role is metrics driven, responsible for strong financial results for their team.

The Senior Customer Success Manager is responsible for driving value realization, creating renewal readiness, and ensuring the success of Kinaxis' large enterprise customers, leading a consultative approach to program delivery and fostering strong relationships.

The Director of Customer Success is responsible for the implementation, ongoing satisfaction, retention, expansion and outcomes realization for an assigned portfolio of Sprinter Health’s customers. You will work with a cross-functional team to ensure team best practices, policies, and customer-first initiatives are met. You act as internal champions to coordinate the processes and motions required for sustained customer success and growth.

Lead a team focused on cultivating and developing relationships with current PartsBase Inc. Customers. Manage annual renewals of current member contracts, and proactively create upsell/ cross-sell opportunities of ancillary products and new PartsBase initiatives. Support strategizing team members’ pipeline review, account plans, identify opportunities for increased business & efficiency.

You will play a critical role in building and maintaining client relationships, driving revenue growth, and ensuring customer satisfaction. Acting as a key point of contact for clients, helping them achieve their goals. Responsibilities include driving customer retention, guiding new customers through onboarding, and conducting software demonstrations.

Expand Instrumentl's reach by helping existing customers select the best plan for their needs, and advocate for customers at every stage, using consultative sales techniques to help them figure out which plans will best fit their fundraising goals. The goal is to help them leverage Instrumentl more effectively so they can hit their milestones faster!

As the Customer Success Manager, you will be a main point of contact for existing customers, focusing on post-sale relationships, enablement, service performance, renewals, and upselling. You will support incremental sales and retain existing revenue by proactively engaging with customers and introducing them to new product enhancements and services.