Champion the transition to a platform and software business model.
Hire, mentor, and lead a high-performing team of CSMs.
Drive adoption of new platform features and software modules.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries, with corporate headquarters in Dublin, Ireland.
Act as the strategic advisor for enterprise clients, building deep, trust-based relationships and credibility.
Drive customer outcomes—own success plans, KPIs, and translate data into visible business impact.
Guide expansion opportunities—shape a clear plan for growth within each account, including new use cases, new departments, and incremental automation opportunities.
Parloa is a fast-growing startup in the world of Generative AI and customer service, offering a voice-first GenAI platform for contact centers. They employ over 400+ people in Berlin, Munich, and New York and are expanding globally.
Close Incremental Business Opportunities: Identify and close expansion opportunities within Tier 1/Tier 2 Mid Market accounts.
Drive Value and Growth: Conduct virtual meetings, including enablement and product activation sessions and business reviews, to drive value and growth with customers.
Portfolio Ownership: Maintain a high level of organization and attention to detail, taking ownership of customer situations and seeing them through to resolution.
Apollo.io is the leading go-to-market solution for revenue teams. They provide sales and marketing teams with easy access to verified contact data along with tools to engage and convert these contacts in one unified platform, and have raised approximately $250 million to date and valued at $1.6 billion, employing over 500,000 across the globe.
Manage a book of business of Large Enterprise customers who each spend approximately $100k+/year
Exceed monthly, quarterly, and annual targets for gift spend
Build and grow strategic and long-term relationships with multiple stakeholders at each customer.
Snappy is an award-winning, all-in-one gifting company that spreads joy, shares gratitude, and takes the guesswork out of gifting. They are the trusted gifting and swag partner to over 43% of Fortune 100 companies and thrive on connecting people and cultivating meaningful relationships through the power of gratitude and gifting.
Koala Health aims to simplify and improve pet health management. They offer a pharmacy service for pet medications and supplements, delivered in pre-sorted pouches, and are building new products to enhance the pet health experience.
Manage a portfolio of existing customers on the SmarterDx platform.
Develop deep relationships with customers, acting as their trusted advisor.
Monitor client performance, report on financial impact, drive product expansion.
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Be the primary point of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in Sardine
Build a thorough understanding of our product, technology, and strategy and be able to message these succinctly to customers.
Translate complex product and technology problems into simple and actionable solutions and be able to manage the solution process both internally and externally.
Sardine is a leader in fraud prevention and AML compliance, utilizing device intelligence, behavior biometrics, machine learning, and AI to stop fraud. They have raised $145M from investors like Andreessen Horowitz and Google Ventures and maintain a remote-first work culture with hubs in the Bay Area, NYC, Austin, and Toronto.
Onboard new partners and drive them to their first referral within 14 days
Manage a portfolio of active partners and serve as their main point of contact
Continuously improve onboarding and enablement processes based on results
Martell Ventures is an AI-native incubator backed by world-class operators, built to launch scalable companies that solve real problems for small and mid-sized businesses (SMBs) around the world. They empower high-agency founders to build enduring, profitable companies that create massive impact through automation, intelligence, and personalization.
Onboard high-value programs: You’ll provide onboarding sessions, manage timelines, remove blockers, and follow up with customers to ensure our new sales wins come to fruition.
Account management: You'll manage a portfolio of key customers to ensure they are successful. You'll hold recurring meetings, handle client requests, and monitor account health.
Expansion: You’ll strategically expand relationships with our existing customers. This consists of retaining spend, signing long-term agreements, and uncovering new programs.
Tremendous is a fast, free, flexible way to send bulk payouts to people in over 230 countries and regions. The company has 20,000+ companies as customers ranging from mom-and-pops to Google, MIT, and United Way and is fully remote.
Accountable for retention, renewal, and expansion revenue of mid-market customers.
Partner with CSMs to verify ROI and leverage success stories.
Conduct discovery, demos, and solution discussions independently.
Jasper is the leading AI marketing platform. They enable companies to reimagine their marketing workflows and drive higher ROI. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia.