Job Description
Seeking a Senior Customer Success Manager (Sr. CSM) based in EMEA to own and grow relationships with Brightfield’s most strategic customers in the region. This role is responsible for ensuring successful onboarding, driving platform adoption, and maximizing customer value and retention across the customer lifecycle. The Sr. CSM will work cross-functionally with Sales, Product, Data & Analytics, and Marketing to advocate for customer needs and ensure ongoing success with Brightfield’s TDX platform.Experienced in managing enterprise customer relationships across the EMEA region, with a focus on delivering measurable value and driving retention and growth. Skilled in communicating with both business and technical stakeholders, including C-level executives.
About Brightfield
Brightfield is revolutionizing the way organizations manage their workforce with their AI-powered platform, TDX (Talent Data Exchange).