Headway

Play an integral role in scaling Headway's patient marketing efforts, and help define and build strategies for Headway to reach people seeking mental health care. As the Integrated Marketing Manager, you will be a data-driven B2C marketer who infuses the voice of the customer into creative marketing programs to grow the patient network. The ideal candidate has experience developing & leading acquisition strategies, orchestrating a multi-channel plan, and testing new growth levers that drive direct-response goals.

As one of the first dedicated Security Engineers on our budding D&R pod, you’ll play a foundational role in building our incident response and security operations capabilities. Your work will center around designing and automating our response processes, ensuring we can rapidly contain and remediate threats across our production and corporate environments. You’ll collaborate closely with Security, IT, and Engineering teams to build scalable and efficient security automations, lead investigations, and drive continuous improvement in our ability to respond to security events with speed and precision.

Lead and scale our corporate IT function, owning everything from systems administration and help desk operations to endpoint management, SaaS tooling, and enterprise security practices. Define and drive the internal IT roadmap, ensuring our systems, tools, and support operations keep pace with our growth and regulatory requirements. You’ll lead a team responsible for delivering exceptional support to our hybrid workforce.

Headway is seeking a senior marketing leader to help shape and amplify our brand and product story. As the Head of Product and Brand Marketing, you will lead go-to-market initiatives across three core audiences: Providers (SMBs), Patients (Consumers), and Payers (Enterprises). You’ll be responsible for Product Marketing, Brand Marketing and Corporate Communications.

As an HR Business Partner at Headway, you will play a critical role in shaping the people strategy for our Engineering, Data, Product, Design, and Product Marketing teams. Partnering closely with the CTO and VP of Product, you will provide strategic counsel on performance management, leadership coaching, talent development, employee relations, and org design.

As Creative Director at Headway, you'll lead mission to transform how people think about and access mental healthcare through powerful brand storytelling and high-performing growth campaigns. This is a leadership role where you'll define our brand identity in the mental healthcare space while driving measurable growth through creative excellence. Your team's work will directly influence millions seeking mental healthcare.

As Design Director at Headway, you will work closely with product managers, engineers, and senior leadership to help providers grow and manage their practice with Headway. You’ll drive the provider experience vision, strategy, and own the execution of provider product design with a high craft bar that inspires senior designers. Your focus will encompass the entire provider lifecycle, from acquisition to engagement and retention.

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. They are looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems. The engineering team uses technology to build that future.

Optimize the Customer Experience (CX) team’s tech stack with an eye towards efficiency and productivity. Be critical in developing the CX team’s technical strategy to support our growing customer base and team of agents. Lead end to end technical projects that enhance our CX platforms. Implement and automate workflows within and across systems. Support initiatives to enable customers to self-serve and find ways to reduce friction and improve the customer experience.

Lead Headway’s provider and patient marketing function directly responsible for ensuring the growth of Headway’s core business. Drive demand generation for both patients and providers, leveraging both paid and owned channels. Recruit, retain, and develop a diverse and talented team to define Headway’s go-to-market strategy, supporting Headway’s ambitious growth goals.

At Headway, the Clinical Operations team ensures that the services we support are backed by accurate, compliant, and clinically sound documentation and coding. The Medical Coding Specialist will audit medical records to assess compliance with behavioral health coding and documentation standards (ICD-10-CM and CPT). The ideal candidate will bring strong analytical and auditing skills, along with a solid understanding of mental health diagnoses, documentation requirements, and industry coding guidelines.

As an early member on the Trust team, you’ll have the unique opportunity to be the builder and driver of our dedicated, in-house security engineering efforts. You will be expected to build, extend, and connect Headway risk and compliance processes that scale with the business. You will partner closely with members of Security, IT, and Headway Engineering teams to ensure Headway prioritizes the most important risks and exceeds compliance expectations.

As a Product Marketer on our Provider team, you'll play an integral role in accelerating growth of our provider products. Reporting directly into Headway’s Senior Manager, Product Marketing, you’ll be responsible for supporting product marketing for our providers, all in support of building a world-class GTM engine. You will be a key voice of the customer internally and work cross-functionally to drive marketing campaigns, new product releases, and enable our growth team to market and sell our provider product.

Shape and run the machine that powers Headway growth by unifying GTM teams, driving insight-based execution, and building the infrastructure to scale Headway’s revenue engine as the Revenue Systems leader. You will own Headway’s revenue tech stack and system strategy and lead a team of system experts as we scale our growth. This role will be crucial in designing and implementing solutions that help our GTM teams reach their goals.