Headway

As the Staff Product Manager for our Billing Infrastructure, you'll be responsible for building the backbone that powers patient payments, provider payouts, insurance claims, and accounting. You'll own the strategy to transform our billing systems from fragmented processes into a unified, scalable platform that handles complex healthcare payment flows.

As a Leadership Partner, People Strategy at Headway, you will play a critical role in shaping the people strategy for our Engineering, Data, Product, Design, and Product Marketing teams. Partnering closely with the CTO and VP of Product, you will provide strategic counsel on performance management, leadership coaching, talent development, employee relations, and org design.

As a Sales Manager at Headway, you’ll be instrumental in expanding our therapist network across the US. You will manage, train and coach a group of 8-10 high-output Provider Growth Associates that work on a high velocity full sales cycle. Through hands-on mentorship and training you drive team efficiency while supporting the building  of a scalable sales organization.

As a Staff Product Designer on Headway’s Patient team, you’ll design the front door to care—where people first land, evaluate their options, and decide to take the next step. This role is responsible for the top two ways people look for mental health care today: online search and asking their doctor for a referral. Your work will shape the first impression we make with prospective patients and play a key role in how they get the care they need.

As a Payer Partnerships Lead, you will support our continued growth with strategic partners in 2025 and beyond, working cross functionally with internal teams to ensure ongoing success in strategic health plan partnerships, while deepening external payer relationships to identify new product opportunities and drive further partnership alignment.

Own and scale the B2C patient acquisition engine across paid and owned channels. Hire, mentor, and manage a high-performing growth marketing team. Define and execute the Patient growth marketing roadmap with clear goals, KPIs, and experimentation plans. Identify new channels and tactics to unlock scalable and sustainable growth.

As Headway’s Creative Operations Lead, you’ll play an integral role in owning and evolving Headway’s creative and production working model. Reporting to the Creative Director, you’ll be responsible for owning and optimizing the end-to-end creative operations, process, and production that help us acquire and convert tens of thousands of therapists as we build a new mental healthcare system.

The Senior Manager, Community will build Headway’s community strategy from the ground up, owning the vision, execution, and team-building for this new vertical in Customer Experience. From designing the roadmap to delivering impactful programming, they’ll play a pivotal role in making Headway the most provider-loved network in the industry.

The Agent Success function ensures that Customer Experience teams are consistently equipped, supported, and enabled to deliver an exceptional customer experience at every interaction. As Senior Manager, Agent Success you will lead and integrate Enablement, Knowledge Management, and QA programs, manage an established team, bring strategic leadership, and build scalable operating systems to drive excellence across frontline operations.

We're expanding our content team with a strategic Content Marketing Manager to align our storytelling with our ambitious marketing and business goals. This role will serve as a critical bridge between integrated marketing, lifecycle marketing, and content marketing, ensuring we deliver compelling stories tailored to the right audience at every stage of the customer journey.

As Chief of Staff supporting our Chief People Officer, you will program manage and help to drive forward critical strategic and operational initiatives that power our People Team. You'll support strategic planning and execution across cross-functional teams, manage communication and executive support, and ensure operational excellence through metrics and reporting. This role is an amazing opportunity to work alongside and learn from a seasoned Chief People Officer.