Act as primary point of contact for client accounts, managing communication and deliverables throughout engagements.
Translate complex business needs into clear technical specifications for delivery teams.
Manage multiple client engagements simultaneously, balancing priorities and risks.
Our partner is a fintech company that delivers technical solutions to clients. They foster a collaborative, transparent, and purpose-driven culture with opportunities for growth and cross-functional collaboration.
Lead customers' tailored implementation experience, running software projects across Sprout's product suite.
Guide customers through a structured implementation lifecycle and configure platform settings.
Leverage technology stack to manage timelines and deliver interactive product trainings.
Sprout Social is a global leader in social media management and analytics software. Founded in 2010 and headquartered in Chicago, Sprout has a hybrid team of 1400 people across the globe and is consistently recognized as a best place to work.
Analyze business scenarios and design product features for distribution and supply chain functionality.
Create clear functional specifications, workflows, and acceptance criteria for development teams.
Collaborate with developers and QA to test implementations and ensure they meet business needs.
Vertrax, part of Acumatica, provides cloud-native ERP and logistics solutions for the fuel industry. The company fosters a collaborative, high-energy culture with deep industry expertise and strong employee loyalty.
Oversee workforce development and optimization for all contact center lines of business, including forecasting and scheduling.
Ensure service level targets, maintain headcount, and manage scheduling software and telephony platforms.
Monitor contact center telephony, implement workflows, and manage queue delegation for outbound projects.
Curana Health is a national leader in value-based care for senior living communities and skilled nursing facilities, offering solutions like on-site primary care and Medicare Advantage plans. Founded in 2021, we've grown to serve 200,000+ seniors across 1,500+ communities with a team of over 1,000 clinicians and professionals, ranked #147 on the Inc. 5000 list.
Lead a pod of researchers to deliver exceptional client outcomes while owning high-impact, complex research engagements.
Drive research success through pod leadership, people management, and strategic problem-solving for customers.
Partner with sales on new business and contribute to product innovation by surfacing gaps and driving feedback loops.
Knit is an AI-native consumer research platform that helps brands automate and accelerate primary research, serving over 50 enterprise brands like Amazon and T-Mobile. As a startup, Knit focuses on scaling and democratizing world-class research with a championship team culture.
Drive HealthEquity Marketplace by gathering business requirements and translating them into actionable decisions.
Engage stakeholders throughout development, manage configuration, and support operational readiness.
Lead discovery, gap analysis, and testing using AI-assisted tools to accelerate delivery.
HealthEquity is a company dedicated to saving and improving lives by empowering healthcare consumers through innovative solutions. They foster an inclusive culture that values employee growth and collaboration.
Manage daily bank deposits and oversee their ingestion into the rights management system.
Serve as the main contact between the department and the bank, researching and matching communications and statements from licensees to payments.
Maintain daily income reconciliation documents and manage the PRH Rights Accounting mailbox.
Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom, and many other regions globally. Our vibrant and diverse international community includes nearly 300 publishing brands and imprints, committed to quality and innovation.
Support stakeholder readiness and adoption as Zero Trust capabilities are introduced across prioritized VA systems.
Assess stakeholder, process, and operational impacts, and develop change readiness and transition activities.
Coordinate with system owners to document transition needs and capture adoption lessons learned for future plans.
True Zero Technologies is a veteran-owned small business that focuses on enabling people and technology to deliver quality outcomes. With a people-first culture, it has been recognized as a Best Places to Work honoree in 2023 and 2025, and earned spots on the Inc. 5000 list of fastest-growing companies in 2022, 2023, and 2025.
Maintain integrated trackers for deliverables, milestones, and dependencies to support structured delivery analysis.
Prepare recurring status summaries and data calls using validated information from technical workstreams.
Support schedule analysis and identify potential delivery impacts caused by access, approvals, or third-party dependencies.
True Zero Technologies is a veteran-owned small business that focuses on enabling people and technology to deliver top-tier services. With fewer than 50 employees, they have been recognized as a Best Place to Work and made the Inc. 5000 list multiple times, fostering a people-first culture.
Analyzes and documents complex system user requirements for mid-to-large scale projects.
Supports program cost, staffing, performance, and financial-control data to provide actionable management information.
Leads cross-functional teams to address business or systems issues, focusing on requirements analysis rather than programming.
Agile Defense provides adaptive innovation for US national security missions by integrating advanced technologies. The company values a family-like culture defined by the 6Hs: happiness, helpfulness, honesty, humility, hunger, and hustle.