Revenue Operations Manager

About The Role:

• Own and elevate revenue reporting across Sales and Customer Experience.
• Responsible for delivering accurate, timely, and trusted insights that help GTM leadership understand performance, forecast confidently, and improve execution.
• This is an individual contributor role with no direct reports.

Key Responsibilities:

• Build and maintain reports across the full funnel including lead conversion, pipeline health, win rates, deal velocity, retention, and churn.
• Partner with GTM leaders to define KPIs and ensure reporting reflects agreed-upon definitions and methodology.
• Deliver ad hoc reporting requests with clear documentation of filters, logic, and assumptions.

Process Ownership & Documentation:

• Maintain internal performance recognition reporting and publish monthly updates highlighting top performers.
• Build and maintain SOPs, documentation, and repeatable workflows to ensure reporting is consistent and scalable.
• Own RevOps request intake and ticketing processes to ensure requests are tracked, prioritized, and delivered on time.