As a Senior Director - Digital Business Strategist, you will advise board-level executives on digital business strategy, business models and transformation, customer-centric business innovation, corporate venturing and scaling, and digital industry trends. You will create innovative, thought-provoking research, analyze industry trends, and support sales efforts. The role involves presenting at Gartner events and collaborating with internal teams, bringing forward a record of successful delivery of strategy in a digital business environment.

The Transportation Policy Analyst will work with the transportation team to provide policy research and data-driven analyses in support of creating sound transportation policy. The position involves researching, summarizing, and analyzing transportation policy with a focus on state government. This includes researching and writing commentaries, op-eds, policy briefs, and policy studies. This person will also assist with collecting, combining, and modeling spreadsheets and datasets.

Provide business partnership support for Major Area VPs/AVPs  and assist with managing business performance and attainment of key scorecard metrics, including GRR (Gross Retention Rate), NRR (Net Retention Rate) and Product Adoption. You will create and manage KPIs and scorecards for all individuals within the major area, including setting relevant targets down the IC levels  and providing data and insights into the key trends related to GRR, NRR and adoption. Help determine get-well plans and program manage activities mitigating low adoption and at-risk customers.

Assess the scope of change our clients face as they embark on new opportunities. Contribute to approaches that drive awareness, readiness and adoption across a wide range of initiatives including technology, business process, mergers/acquisitions and organizational changes. Build engaging deliverables, communications, and workshops, in collaboration with Point B colleagues and clients.

Assist Account Managers and the Supply Team as needed to oversee accounts. Use Looker to identify areas of opportunity to grow the business and unlock better prices for our customers. Conduct exploratory data insight to uncover areas of improvement operationally and technically. Summarize findings for Account Managers based on your research, take notes, and update CRM with relevant information to help the team succeed and track outcomes.

Investigate the ways in which high school systems across Canada support, or fail to support, student mental well-being. This role does not involve direct mental health service delivery but conduct research on provincial education policies, school board guidelines, and leading practices. Inform a policy report and toolkit intended to guide stakeholders in implementing effective mental health supports.

The Business Process Consultant is a functional and process expert in the ServiceNow Expert Services Team, consulting with customers and guiding them in transitioning business requirements to configuration requirements of the ServiceNow Finance & Supply Chain Product Line. This includes Sourcing and Procurement Operations, Supplier Lifecycle Operations, and Accounts Payable Operations Solutions to accelerate and drive customer business outcomes.

As a Conversion Project Manager at Bloomerang, be the first point of contact after the Sales process for clients converting existing data into Bloomerang. Guide new clients through their conversion journey and manage a full project load of clients, ensuring on-time project deliverables. With the goal of bringing best practices to life, our Conversion Project Managers position clients for fundraising success within Bloomerang solutions.

The role of Solutions Analyst (SA) is to initiate, execute and support the development of new and revised business processes and requirements for the effective application of J.D. Power solutions and technology. Solutions Analyst will work closely with internal and external stakeholders to elicit, analyze, specify and validate the business and functional requirements. The SA will also be responsible for gaining and maintaining a thorough understanding of offerings.

Drive strategic initiatives, planning, and execution within one of Upwork’s key business units. Work closely with senior leadership to optimize operations, ensure cross-functional alignment, and support high-quality decision-making through analytics and strategic planning. Manage core operational processes, improve efficiency, track priorities, and drive critical business initiatives — ultimately helping scale and evolve how we operate.