Assessing current and projected labor capacity across fulfillment centers to optimize for cost and SLA performance.
Maintain and update staff planning models for all facilities.
Build and maintain labor planning tools and dashboards using Excel, SQL, and PowerBI.
ShipBob is a global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. They help deliver a shopper experience with their warehouse management system across fulfillment centers. They are backed by leading investors and are one of the fastest-growing tech companies headquartered in Chicago.
Generate and maintain agent schedules based on business requirements.
Maintain and update WFM system data, including agent profiles, skills, scheduling rules, and shift bids.
Create and distribute recurring and ad-hoc scheduling reports for use by the WFM team.
The company focuses on workforce management solutions. They value teamwork and provide opportunities for their team members to give input and take on new challenges.
Lead the development and execution of Workforce Management strategies.
Serve as the primary operational owner of WFM tools, driving configuration, optimization, and continuous improvement.
Build capacity plans and scenario models to anticipate changes in demand, seasonality, and operational risk.
AG1 is committed to empower people to take ownership of their health by bringing Foundational Nutrition to people around the world. They are dedicated to continuous improvement, leveraging the latest research to deliver a powerful solution for optimal health.
Partner with internal teams to determine forecasted inventory demand and supply gaps.
Analyze metrics and provide recommendations to department leadership on forecasts and gaps.
Oversee inventory levels, including monitoring equipment and part levels to facilitate transfers and/or orders.
TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. They have over 50 years of experience and are committed to building and expanding fiber optic networks, serving over 1 million connections nationwide.
Extract, clean, and analyze call center data to identify trends.
Develop projections and forecasts to support capacity planning.
Create clear visualizations and dashboards that communicate data to leadership.
SAPS LLC is seeking a motivated Junior Data Analyst to join our call center operations team. They foster a fun, relaxed culture filled with smart folks committed to success.
Monitor real-time demand and key performance metrics.
Deploy resources according to plan and manage service levels.
Communicate workforce deployment and schedules updates.
Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Together, more than 20 million people have access to the combined company’s offerings and they are looking for teammates to join them in building their company and culture.
Assist with the management and completion of process design, work plans, schedules, and project-related tasks within specified timelines in the collecting complex data in varying formats for upload to our Rubris platform
Prioritize tasks across multiple projects daily and provide regular status updates for tasks/projects
Engage and communicate (written and verbal) with clients and team members
Rubris provides transformational legal technology and solutions for complex business and legal processes in the mass tort industry. They streamline and automate processes to improve efficiency while delivering unprecedented insights and analytics.
Lead change management initiatives to ensure teams are informed for product updates
Analyze customer feedback to generate actionable insights that influence the product roadmap
Drive product quality and operational excellence through feedback channels
Jobgether is connects job seekers with companies using an AI-powered matching process. They ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements, and the final decision is managed by the company's internal team.
Perform specific delivery support activities for a single customer
Provide hardware and software incident support
Deliver IMACD tasks related to requests
Jobgether is a platform that helps candidates find jobs. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Perform analyses of data related to customer usage and buying patterns
Prepare and present presentations to relevant stakeholders
Analyze open ended customer feedback and identify key insights
Quantum Metric helps organizations put customers at the heart of everything they do by providing a platform to understand the digital customer journey. They capture insights from 40 percent of the world’s internet users and have been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years.
Investigate performance, trends, forecasts and bugs, reporting back with recommendations.
Collaborate with product and development teams to translate requirements into data needs.
Act as the primary data contact, gathering requirements and communicating progress.
Forbes Advisor's mission is to help readers turn their aspirations into reality by providing trusted advice and guidance. They are an experienced team of industry experts with decades of experience across various teams and geographies.
Partner with Product Managers and business stakeholders to inform product strategy and prioritization.
Analyze customer behavior, commercial performance, and product data to improve digital experiences.
Define and track KPIs, including event tracking and performance measurement.
We are a consulting company with a bunch of tech-savvy and happy people! We love technology, we love design, and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where every individual is highly valued.
Manage data cutover preparations and monitoring cutover activities.
Develop and maintain summary data dashboards, workflow automation tools for executive and technical audiences
Conduct research, analyze information needs, and perform analysis to support the delivery of report artifacts
GovCIO is a team of transformers--people who are passionate about transforming government IT. They deliver innovative IT services and solutions that improve how government agencies operate and serve our citizens. They are focused on building a workforce that fuels this mission.
Develop of dashboards and analytical reports that help monitor, maintain, and improve quality standards
Analyze key performance data and identify levers that impact patient service and trial delivery
Drive ad hoc and regular cadence analytics and reporting that supports current goals and business initiatives
Care Access works to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, they bring world-class research and health services directly to communities that often face barriers to care.
Own forecasting of inbound volume to Clinical Operations.
Develop and manage dynamic staffing models to guide Clinical Operations headcount planning.
Lead short-term scheduling efforts, including shift planning, RTA, and developing and monitoring key performance metrics.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and provide care for 10 million people.
Provide end-to-end data support across all marketplaces, serving as a central point of execution for data-related requests.
Use Excel (VLOOKUPs/XLOOKUPs, formulas, pivot tables) to analyze datasets, identify errors, and surface inconsistencies.
Clean, audit, and cross-validate data between sources to ensure accuracy and consistency.
Acquco builds consumer brands through strategic acquisitions and growth across online e-commerce platforms and offline retail sales channels. They exceeded $300M+ in top-line revenue last year and focuses to rapidly scale into omnichannel globally including brick & mortar retail stores.
Lead change management to keep stakeholders informed of product changes.
Analyze customer feedback and operational trends to inform product strategy.
Drive product quality through feedback channels and operational playbooks.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Drive collaboration and coordination with cross-functional teams.
Track team progress and deliver detailed status reports, including KPIs and performance data.
Audit call and email communications to assess quality and accuracy; compile QA feedback summaries for management and training teams.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Analyze talent and workforce data to identify trends and insights
Synthesize complex analyses into concise, actionable narratives
Create executive-ready slides, summaries, and visual dashboards
Agilon Health is dedicated to changing healthcare delivery and improving patient and physician experiences. They foster a collaborative environment where expertise is valued to improve care across the country and bring joy back to practicing medicine.
Design and deliver dashboards with BI tools that bring clarity and vision to stakeholders.
Use SQL and Excel to explore data, reveal trends, and extract actionable findings.
Partner with cross-functional teams to deliver data-driven solutions to real business challenges.
The company is looking for a Data Analyst who thrives at the intersection of numbers, business strategy, and storytelling. They value creativity, problem-solving, and curiosity.