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TDS Telecom
TDS Telecom
6 open remote positions
TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 50 years of experience, they are committed to building and expanding fiber optic networks and serve over 1 million connections.
Salary Distribution
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Parental Leave Distribution
Benefits Overview
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Open Positions
Provide support for customer order processing and order management activities. Coordinate order creation, submission, and issue resolution for commercial and residential services. Support sales teams and field technicians to ensure orders are processed accurately and efficiently.
Excel
Word
PowerPoint
Manage project deliverables, ensuring compliance with company policies. Prepare work plans, manage resources, and negotiate timelines. Identify and monitor key project metrics, proactively using measurement systems.
Project Management
Communication
Risk Management
Process Improvement
Responsible for the adoption, growth, and financial performance of assigned commercial product/service lines. Collaborates with marketing and sales teams to convey product value to the public, prospects, and customers. Provides statistical analysis for assigned products/services, including trend analysis, ARPU analysis, and forecasting.
Product Management
Marketing
Financial Analysis
Communication
Strategic Planning
Participate in team initiatives and projects using Kanban agile methodology to help manage Jira’s, as well as maintaining team documentation. Opportunity to thrive in a fast-pace, high-tech learning environment. Evaluate leading-edge technologies and develop programs to support various products on TDS’ network.
Python
JavaScript
React
SQL
SDLC
Build, publish, and optimize schedules for assigned contact center teams. Use forecasted workload, staffing models, and scheduling rules to create efficient schedules. Partner with Contact Center leadership and internal stakeholders to support workforce planning and operational needs.
Excel
Access
Workforce Planning
Communication Skills
Develop current state processes and facilitate stakeholder groups to a consensus regarding solution components. Elicit, analyze, validate and document requirements in a format traceable back to benefits. Review interface project deliverables to ensure business process quality and traceability of requirements.
Business Analysis
Communication