This role supports Customer Care Crew operations by analyzing operational data related to contact center workforce utilization, volume reporting, and productivity, providing support for contact center systems including Genesys, and requires reliability, strong time-management, decision-making, and organizational skills.
Job listings
The Head of Pricing, Vet Services, plays a crucial role in Greencross' success by developing and supporting the vet pricing function to enhance revenue and margin performance across clinics and hospitals. This involves leveraging data-driven analysis to implement effective pricing strategies and optimise billing, improving the client and front-line team experience.
As a Revenue Operations Manager, you’ll architect and optimize the infrastructure that powers every lead, opportunity, and renewal across our GTM funnel. You’ll play a pivotal role in refining how we track, measure, and improve everything that drives revenue.
Seeking a Consultant I, Implementation to join the Customer Success Team. You will collaborate with a team to develop standardized solutions for customers, research, diagnose, resolve, and follow up on change events, and manage escalated events as needed.