Oversee quality controls, manage internal audits, and ensure student finance compliance with regulatory requirements. Manage quality assurance processes for Student Finance and cross-functional teams, promoting a quality mindset across the organization. Develop and implement quality strategies and goals and conduct audit reviews to identify and drive process improvements.
Shape and deliver the Social Value strategy aligned with the UK Government’s Social Value Model. Craft compelling Social Value solutions for tenders by analyzing customer requirements and producing high-impact written responses and project plans. Collaborate cross-functionally with account managers, consultants, project leads, and subject matter experts to gather insights and shape strategic responses.
Manage strategic and tactical business-related activities among senior executive staff. Assist in the execution of work-related commitments, presentation development, and briefing materials. Analyze data and recommend solutions to unusual problems.
The Adjudication Analyst will work cross-functionally with business and technology organizations to develop and implement streamlined solutions to platform workflows. Assist the team in designing processes to support integral PBM adjudication analytics that contribute to the ongoing success of the SmithRx solution. Effectively champion a robust, accurate and cost-effective PBM adjudication solution for our clients and members.
The Senior Operations Analyst will join the Care Operations team, with a focus on optimizing provider engagement and response times. In this role, you will analyze workforce performance and marketplace dynamics to ensure timely, high-quality care delivery. You’ll leverage data to uncover trends, monitor provider engagement, and identify gaps in coverage or responsiveness to improve provider experience, operational efficiency, and patient outcomes.
This role exists to lead a team of Data & Insights analysts and to partner with Senior Leaders across Specialist Services. They will collaborate with leadership teams to deliver the business strategy by creating insightful and impactful data and reporting. The role supports the business in managing risk and informs leaders so they can design and execute plans to deliver exceptional service for customers.
Leads efforts for low and moderate-complex projects and low-complexity programs. Supports the effort for highly complex projects and all levels of programs. Formulates and defines business process and systems scope and objectives for programs and projects through research and fact-finding activities. Recommends and applies process improvement and re-engineering methodologies and principles. Provides expertise to business analysis framework improvement programs.