2 open remote positions
AlertMedia helps organizations protect their people and businesses through all phases of an emergency with threat intelligence and emergency communication.
AlertMedia is seeking a customer-focused Implementation Manager to own customer relationships, providing strategic partnership as they begin their customer journey. As a thought partner, product expert, and project manager, the Implementation Manager guides customers through successful deployment, maximizing product enablement before transitioning them to the Customer Success Manager.
Help increase revenue across our fast-growing customer base in this Customer Account Director role. Grow revenue through leadership and participation in customer renewals, up-sells, and expansions. Work closely with our amazing customers, while partnering with our Customer Success Managers and the sales team to accomplish these goals. Success will be measured in our ability to retain and grow annual recurring revenue.