Analyze business processes and identify areas for improvement using Salesforce. Gather, document, and prioritize business requirements from stakeholders. Create user stories, use cases, and process maps. Collaborate with Salesforce administrators and developers to design solutions. Conduct testing of new functionalities (UAT, SIT) and support deployment. Lead workshops and training sessions for end users. Prepare business and system documentation. Monitor the effectiveness of implemented solutions and recommend improvements.
Job listings
As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. You will also support the development of briefings, agendas, training material, and demonstration sessions.
A technically-oriented role requiring a deep understanding of Genesys Architect and Genesys Cloud CX. The specialist will act as both business analyst and solution architect, bridging the gap between business needs and technical implementation, communicating fluently with business stakeholders and technical teams.
Act as the bridge between business needs and technical delivery teams, ensuring solutions are both user-centric and technically sound. Gather, validate, and document business requirements through elicitation and collaboration with stakeholders and product owners; translate these into development-ready items by analyzing system capabilities and proposing effective solutions. Model and optimize business processes to enhance efficiency and product value.
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. As a Subject Matter Expert on Smartsheet functionalities, you will propose solutions for various use cases that span different industries and business groups. The right candidate is a strong communicator, is detail-oriented, interested in technology solutions at scale and is driven by making an impact for our customers.
Samsara's Customer Success Operations team builds the systems and processes that power the customer journey from onboarding to renewal. As a Systems Analyst & Administrator, you’ll play a critical role in delivering scalable, reliable technology that helps our global Customer Success organization provide an exceptional customer experience. You’ll own Gainsight administration and collaborate across our broader post-sales tech stack. This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
We are seeking a results-driven and analytical Business Analyst to join our team in a fully remote capacity supporting our mission as a leading Telecom and Managed Services Provider, ensuring that business needs are accurately translated into technical solutions that enhance operational performance and customer satisfaction. The successful candidate will collaborate closely with stakeholders across the organization and report directly to the SVP of IT
Join our team as a Business Consultant – Dynamics 365 to design and deliver innovative CRM solutions for global clients. This remote position is open to professionals based anywhere in Brazil. Key responsibilities include designing CRM workflows, translating business needs into functional specifications, and leading CRM implementation projects.
Seeking a Senior Business Analyst with hands-on experience in Oracle FLEXCUBE and strong skills in SQL, MS Excel, and Data Analysis. The ideal candidate will possess good Python experience and functional knowledge of corporate banking, including Trade Finance, Treasury, and Lending. Must have Agile experience.
Embark on an exciting journey into the realm of product development with 3Pillar! We extend an invitation for you to join our team and gear up for a thrilling adventure. The role requires 7+ years of experience as an IT Business Analyst, knowledge of Web and Mobile platforms, and experience with Agile/Scrum methodology.