MoCaFi seeks an experienced Business Analyst (BA) to join our PMO team to bridge the gap between high-level use cases and detailed, actionable business requirements, ensuring the successful development and implementation of innovative payment solutions for the Federal government. You will work cross-functionally with Product, Tech, Operations, and other internal stakeholders to translate complex business needs into clear specifications and intuitive user experiences.
In this role, you will aid the Revenue Operations Analyst team in supporting the sales team with day-to-day requests from prospects to help move deals forward. You will have the opportunity to collaborate with individuals from all across the organization, and the role is a great foundation for those who are current and new to SaaS Tech companies.
Provides analytical support in the conceptualization, development, and implementation of complex system projects, utilizing system information and knowledge of all parameters. Acts as a subject matter expert for applications, working with business units to enhance processes with automation. Contributes to functionality and process design for systems by creating functional specifications and supporting documentation, detailing all process flows and functional operations. Participates in pilot preparation and testing.
Manage national and international projects to deliver impactful solutions. Communicate openly with trading companies to identify user needs and serve as the key link between them and the development team. Oversee the entire software development process, from brainstorming and solution design to implementation, testing, rollout, and ongoing support.