Kin

Drive key strategic initiatives within Kin's Data Product portfolio, collaborating with cross-functional teams like marketing, sales, and operations. Partner with stakeholders and technology colleagues to research, validate, and present proposals, then execute on approved priorities. This role involves understanding data analytics, technology, and product management skills to lead projects and improve Kin’s business, products, and processes.

As an FNOL Agent, your role involves being a calming voice to customers during uncertain times and effectively guiding them through the initial claims process. Details are crucial as your notes will act as the stepping stone to resolution and ensure effective cross-functional communication. You will provide timely and empathetic responses to customer inquiries, offering reassurance and guidance throughout the claims process. A day in the life could include gathering and recording key details from each call, ensuring all information is correctly documented in the appropriate claim file.

You’ll be the first line of assistance for Kin customers, handling questions regarding policies, payments, cancellations and other topics, mainly over the phone but via chat and email too. You'll need to hold an active Property & Casualty or Personal Lines insurance License. The business is constantly growing and they hope you will be part of their growth in 2026 and beyond!

Drive the growth of Kin's business by connecting with clients and promoting insurance products through A-rated carriers. Consult with individuals, providing home, auto, umbrella, and flood insurance advice. Receive qualified leads from the Marketing team, develop policies to protect homes and autos, and build customized quotes for excellent service.