Partner with Strategic Ops leaders, cross-functional partners and key stakeholders to help drive strategic priorities across the enterprise, analyze customer/employee journeys, and identify improvement opportunities
Partner to identify Operational and Tech initiatives required to support UW across the enterprise
Partner with IT and various UW leaders across the enterprise to define the short- and long-term Ops and Tech roadmap

Execution:

Partner to drive improvement in the CX/EX journeys, including partnering with Strategic Analytics to provide input to UI/UX
Partner to implement technology and analytics-enabled workflows in collaboration with IT, SA, and other enabling functions as needed
Partner with IT and Lean Deployment Specialists to implement automation strategies and other technology-driven workflows

Requirements:

Proven experience in the development of large scale commercial and specialty Underwriting Systems and demonstrated value creation and business outcomes
Experience in insurance product definition, development, and coverage offerings and transformations
Excellent written and oral communication skills, including the ability to influence and present complex information to varying stakeholder groups

Arch Insurance Group Inc.

Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.

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