As a Business Analyst in the Standards IT team, you will play a pivotal role in supporting projects on the LGC Standards Digital Plan. This role is a 6-month contract, during which you will work with senior stakeholders to understand their business needs supporting the execution of Salesforce projects.

Etsy is looking for an Operations Specialist to help elevate chatbot capabilities and enhance the member experience. This role involves becoming well-versed in Chatbot success metrics and creating/maintaining dashboards to report metrics. The specialist will partner with various teams to provide input on the chatbot program's vision and implement automation actions. The role requires strong analytical skills and the ability to learn new reporting platforms.