As a Senior Business Operations Analyst, you will be the driving force behind data-driven decision-making across the organization. You'll partner with leaders to gain a deep understanding of complex business problems and develop end-to-end analytical solutions. This role is responsible for designing, building, and maintaining robust analytics that transform raw data into mission-critical metrics and insights.
The Senior Business Analyst will gather and document business and reporting requirements that align with state and federal guidelines, analyze complex problems, create specifications documents, and identify trends in datasets to drive process improvements.
Seeking an experienced and highly analytical Business Analyst to support data-driven decision-making and deliver strategic insights across the organization. This role includes owning and maintaining rolling forecasts that drive revenue projections and business planning, with high visibility across the CFO organization and other senior leadership. The ideal candidate will have experience in analytics, business intelligence, or strategy roles within direct-to-consumer or tech-enabled companies, or consulting.
Transform experiences across healthcare by turning feedback into action. As a key player in our VOC team, you’ll design and deliver feedback programs that capture the heartbeat of our ecosystem working across survey platforms, automating touchpoints, and analysing what matters most to our customers. Your insights will directly shape the experiences we deliver.
Collect, organize, and analyze user data from the customer service department and other related systems to identify user behavior patterns and issue trends. Develop and maintain dashboards and reports to provide real-time insights into key metrics. Provide data-driven recommendations to improve team performance and operational efficiency.
If you are curious, have no fear of working hard, love to solve problems, and have logical and systemic thinking, this challenge is for you. You will be working across all areas of our company helping to solve all kinds of problems, be it technical, business or product related.
Play a key role in developing strategies and controls to manage areas of fraud and money laundering risk. This role requires experience in the development and utilization of data including maintaining data design, utilization via technical tools and modelling. You will assess current and future controls, identifying impacts to customers, revenue, or losses through data analysis and modeling, and implementation.