Assist Account Managers and the Supply Team as needed to oversee accounts. Use Looker to identify areas of opportunity to grow the business and unlock better prices for our customers. Conduct exploratory data insight to uncover areas of improvement operationally and technically. Summarize findings for Account Managers based on your research, take notes, and update CRM with relevant information to help the team succeed and track outcomes.

As a Customer Engagement Manager, you will be responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate. Deliverables will include the implementation of new projects, as well as managing and navigating the customers’ during these projects.

Consult with customers and guide them in transitioning business requirements to configuration requirements of the ServiceNow SPM products with the goal of accelerating and driving customer business outcomes. You will be the process expert in how to best support (EA) Enterprise Architecture by using ServiceNow EA products using ServiceNow best practices. This includes driving EA and CDSM specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders.

This person will provide exceptional, data-focused customer service and will report to Compa’s Director of Data Trust. This role requires at least two years in a Compensation role. They will partner with customers to capture and align their compensation data within our global compensation data model and systems. Customers and teammates gain clarity from their interactions and output.

Investigate the ways in which high school systems across Canada support, or fail to support, student mental well-being. This role does not involve direct mental health service delivery but conduct research on provincial education policies, school board guidelines, and leading practices. Inform a policy report and toolkit intended to guide stakeholders in implementing effective mental health supports.

As a Business Management Consultant, you will join the senior management team to strengthen the operational backbone of the Federation of Canadian Secondary Students (FCSS-FESC). Your primary focus will be documenting and streamlining core business functions to ensure the organization’s administrative, financial, and technological systems are sustainable, efficient, and transparent.

The Quality Analyst will partner with finance and accounting leadership on quality initiatives that reflect the organization's commitment to customer experience. You will support the Billing and Invoicing teams, providing feedback and business intelligence to drive improvements to the customer experience. The ideal candidate has deep expertise in quality assurance operations for technical and non-technical customer support teams. This role is remote and open to candidates residing in Canada.

This role will directly contribute to the development of products, processes, services, and experiences that make the world of work better for all ServiceNow employees. It is responsible for enhancing the efficiency, effectiveness, and overall performance of the Global People functions. A key focus of this role is on process measurement—leveraging data analytics and process mining to establish baseline metrics, monitor performance, and quantify improvements over time.

The Business Process Consultant is a functional and process expert in the ServiceNow Expert Services Team, consulting with customers and guiding them in transitioning business requirements to configuration requirements of the ServiceNow Finance & Supply Chain Product Line. This includes Sourcing and Procurement Operations, Supplier Lifecycle Operations, and Accounts Payable Operations Solutions to accelerate and drive customer business outcomes.

The role of Solutions Analyst (SA) is to initiate, execute and support the development of new and revised business processes and requirements for the effective application of J.D. Power solutions and technology. Solutions Analyst will work closely with internal and external stakeholders to elicit, analyze, specify and validate the business and functional requirements. The SA will also be responsible for gaining and maintaining a thorough understanding of offerings.