As a Customer Engagement Manager, you will be responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate, managing cross-functional projects and teams, senior-level business executives and customers to provide a unique customer experience during the projects.
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This high-impact leadership role is responsible for shaping the long-term vision, strategy, implementation, and optimization of core Revenue systems for Affirmβs Revenue organization. The ideal candidate will be able to work effectively in an evolving environment and use structured decision making to navigate complex, ambiguous problems in partnership with Revenue leadership and field teams.
The Business Process Consultant (BPC) is a functional and process expert in the ServiceNow Expert Services Team, consulting with customers and guiding them in transitioning business requirements to configuration requirements of the growing ServiceNow Finance & Supply Chain Product Line, accelerating and driving customer business outcomes.
As an Implementation Consultant, you will drive our clients' successful onboarding and adoption of the Athennian platform. As a trusted advisor and technical expert, you'll utilize your project management skills to navigate complex projects, ensuring timely and successful outcomes. You'll manage implementation projects and client onboarding from initiation to completion, ensuring projects are delivered on time and to the highest quality standards.
As a Consultant at Levridge, you will bring your combined industry and technology expertise to the team, playing an instrumental role in the hands-on configuration, implementation, support, and optimization of the Levridge commodity accounting module that helps clients modernize and grow. You will also work with clients to understand and document their business requirements, assist with project design, and deliver creative solutions by applying product knowledge and industry experience.
We are seeking a Business Analyst to develop and deliver custom technology solutions. This role involves writing business requirements, creating design documentation, and working with architecture and development teams. You will document business needs, create prototype screenshots, present documentation to development, and ensure quality assurance until project completion, while staying updated on product releases.
Play a key role in developing strategies and controls to manage areas of fraud and money laundering risk. This role requires experience in the development and utilization of data including maintaining data design, utilization via technical tools and modelling. You will assess current and future controls, identifying impacts to customers, revenue, or losses through data analysis and modeling, and implementation.
Drive excellence in customer support through data-driven insights and strategic improvements. Analyze performance trends, address knowledge gaps, and collaborate with leadership to enhance support quality. Play a role in cue management, QA calibrations, and maintain a best practice library, while expertly handling high-stakes escalations.
This is a senior individual contributor role embedded directly within the CRO organization to support teams in driving upsell and new business within our customer base. You'll act as a strategic partner to the Sales team, anticipating data needs, surfacing key insights, and helping guide decision-making with clear, actionable recommendations. This is not just a reporting role.
As a Senior Technical Consultant at Juniper Square, you will design, develop, and deliver solutions to customers during implementation and throughout the customer lifecycle by providing consultation and guidance to customers and internal teams on software usage, process recommendations, and solution proposals.