Senior Technical Consultant

As a Senior Technical Consultant at Juniper Square, you will be responsible for designing, developing and delivering solutions to our customers during implementation and throughout the customer lifecycle. This role involves providing consultation and guidance to customers and internal teams on software usage, process recommendations, and solution proposals. You'll engage with customers hands-on, partnering with teams across their organization to understand their current ways of working and helping them create more efficient practices. You'll use product expertise and industry best practices to transform how customers operate and improve investor experience. The responsibilities include developing SOPs, strategizing with customers, designing adoption plans, identifying constraints, leading training, serving as a technical expert, collaborating with product development teams, and creating consistent messaging around product and procedural best practices.