Juniper Square

As a Fund Administration Relationship Manager, you will serve as a strategic partner to clients, strengthening relationships, driving revenue growth, and supporting high-quality service delivery across fund administration engagements. You will provide leadership and alignment across cross-functional teams, identifying upsell opportunities and facilitating communication between clients and internal stakeholders.

Lead the end-to-end onboarding experience for customers, with a primary focus on transforming their investment data for Juniper Square's application. Work directly with clients and become an expert in their product and diverse alternative private investment data. Gather and consolidate data from various sources and accurately map it to the Juniper Square model, often interpreting complex legal agreements and structures.

Maintain data integrity, support operational efficiencies, and assist in sales-related processes. Ensure data hygiene, data cleanup, and accuracy within our CRM and other sales operations systems, enabling smooth sales and business operations.

As an Engineering Manager for AI Initiatives, you will provide leadership to an AI-focused engineering squad, shaping the technical execution of projects that drive Juniper Square's transformation into an AI-first organization. Taking end-to-end ownership of 1-2 strategic AI initiatives focused on areas like conversational AI, intelligent document processing, or AI-powered workflow automation, you will be expected to provide deep technical guidance and actively shape your squad's technical direction.

Join Juniper Square as our Director of Quality Assurance (QA), where you'll lead the global QA function across North America and India, driving a bold AI-native vision that embeds intelligence, speed, and scalability into every facet of our quality delivery. Modernize QA to meet the demands of an AI-native future, championing AI-driven testing, scaling intelligent automation, and redefining quality assurance for continuous delivery and data-intensive products.

Manage a portfolio of 60-75 existing customer accounts; work with end-users on implementation, onboarding, product adoption, and renewals; review customer metrics for product adoption, client satisfaction, and goals; develop advanced knowledge of the customer, product, and industry; contribute to internal projects; work with product and engineering teams to create new product features.

Interface directly with prospective Private Equity firm clients to sell fund administration and software products, working with the Sales Development, Fund Solutions, and Solution Engineering teams to originate, manage and close new business. You will build and own relationships with CPA firms, banks, law firms, and more. Refine and optimize the go-to-market process and work closely with the team to level up skills, strategies, knowledge, and more.

The Manager, AML/KYC and AEOI (FATCA/CRS) will lead the day-to-day execution of our investor due diligence and tax reporting programs, managing AML/KYC service delivery and overseeing AEOI compliance, act as the primary escalation point for AML/KYC and AEOI matters, ensuring timely, risk-based resolutions, supporting audits, and keeping procedures current with regulatory developments.

You will be responsible for developing strong strategic relationships with client executive decision makers to ensure they receive the full value of their investment leading to full adoption/utilization, retention, and account growth. As a trusted advisor, you will learn their business needs and work with consulting and support teams to craft unique solutions and execute on client goals.

Serve as the primary point of contact throughout the prospect evaluation journey, including lead generation, discovery, solution presentation, negotiation, and deal execution. Develop a deep understanding of prospect personas and use cases to deliver tailored, impactful solutions. You'll meet or exceed revenue targets aligned with the company’s growth goals.

This role focuses on transforming product strategy into measurable business outcomes. As a Growth Strategy Director, you’ll work closely across teams to ensure alignment on priorities and make meaningful progress toward goals. You'll connect product and customer-facing teams, gathering market insights to shape direction and ensuring product investments deliver the expected impact.

We're seeking an experienced product design leader to develop and scale our design organization, and oversee the design of our product. The Director will empower a team of product designers to develop industry-leading user experiences and AI-first innovation, while growing professionally as individuals, and foster design excellence across the organization.