Applied Systems

This role involves liaising with Development, Support, and Implementation teams to enhance client experience. It also includes creating documentation for software installations, server configurations, and troubleshooting policies. Working with other Cloud Services groups to resolve issues or help with configuration changes/testing is also involved; along with SQL activities like database backups, restores, and running scripts.

This Director will lead our Applied Marketing Automation (AMA) and Applied Epic for Salesforce products. Building on the success of AMA’s new email builder feature, we are seeking a Director who can continue to guide and lead the product and content creation teams. Although AMA is part of Applied’s broader product portfolio, we are still in the early stages of taking advantage of all that Applied can offer to improve the value proposition of AMA. The Director of PM will have to integrate data from our email service vendor, Pendo, and Google BigQuery to surface key insights.