Oversee the implementations team and ensure alignment with departmental and corporate goals. Leading by example, provide exceptional leadership and prioritize superior customer service. Manage teams, develop strategies to drive onboarding and implementing customers, customer satisfaction, retention, service adoption, and collaborate across departments to optimize performance and revenue.

Drive operational excellence and innovation across the Professional Services organization through expert management of systems, process design, and change initiatives to enable scalable, efficient service delivery. As a Sr. Professional Services Operations Analyst, you'll be the architect of our operational ecosystem, orchestrating seamless connections between systems, processes, and people across the entire PS organization.

Terraformation is seeking an exceptional Accelerator Operations Manager who can build strong partnerships across teams and efficiently leading internal stakeholders through existing processes. The ideal candidate will guide stakeholders through approaches and processes to accelerate project registration and sales while identifying and analyzing operational bottlenecks. You will develop and implement solutions to challenges, driving change management to ensure successful adoption. Your ability to maintain operational excellence and lead improvement initiatives through effective cross-functional coordination will be critical.

Focuses on efficient, quality onboarding, execution and scale, as well as continuous improvement, best practices and consultancy. Your role will allow you to work alongside customers as they onboard and expand their use cases of Tines. You will partner with our Professional Services Engineers (PSEs) and Customer Success Managers (CSMs) to ensure our customers are meeting their success criteria for the platform.

Reporting the Senior Project Manager, you will help teams adopt the Product Operating Model, navigate change and, build a communication strategy that fosters alignment and trust. You will connect with teams empathetically while driving forward momentum, ensuring that change is not just implemented, but embraced. You will be an coach, and program driver, helping teams operationalize transformation efforts and optimize business practices for lasting impact.

Responsible for delivering our most complex changes through your own co-ordination or through supporting a team of Project or Change Managers to deliver impactful improvements across the entire Operations landscape. You’ll work closely with teams across Operations and the business, including Product, COps Leaders, our Global Ops teams, Learning and Development and Internal Comms.

Own the success of customer implementations and expansions, guiding projects from kickoff to go-live as a trusted advisor and project leader. Drive results by coordinating teams, managing risks, and keeping projects on track — always communicating clearly with customers and internal teams. Be the voice of the customer, building strong relationships, solving problems proactively, and making sure our products deliver real operational improvement.

Own and drive the strategy, development, and maintenance of operational knowledge and change enablement practices across OnePay Operations, managing a team of content writers and change managers. Ensuring that customers, frontline and operational teams have access to clear, up-to-date information and are supported through operational changes that impact processes, systems, and policies.

The Senior Manager of Community Leadership & Transformation plays a pivotal role in shaping the evolution and growth of Reddit’s community ecosystem. This role is responsible for developing and furthering online community leadership excellence on Reddit: working with Reddit community managers and volunteers to develop mods as community leaders, empowering mods to lead exceptional communities, and collaborating with mods and communities to drive leadership transformation.

PLOS is seeking to enhance its change management capacity and expertise through the addition of a Senior Change Manager who will drive change initiatives across the organization. The Senior Change Manager will ensure initiatives are well-contextualized, effectively communicated, and sustainably embedded; providing both strategic guidance and hands-on execution.