Enhance the customer experience delivered by our partners today including supporting our operational COps by improving the processes & tools they work with on a daily basis. Use all data available to be close to the customer experience by completing regular reviews of journeys and customer feedback to create a clear and prioritised improvement list. You will also have a small team where you will be expected to help support, coach and develop them.

The job is for a Director of Change Management at Contentstack.

Lead the transformation of our Product Operations teams from manual processes to automated, data-driven operations. Responsible for developing and implementing automation strategies that optimize team performance while maintaining service level agreements. Oversee global operations teams, collaborating closely with data science and data engineering departments.

This position helps coordinate leadership objectives for the Trial Experience Team, implementing and managing automations and integrations like HighLevel, FreshDesk, ClickUp, and Zapier. As an assistant in change management, the Coordinator will drive projects to completion, document technological processes, and maintain technical manuals.

Oversee the full deployment process and support solution adoption of oncology remote monitoring solutions within German hospitals and practices, ensuring seamless integration and optimal usage of our technology. You will train medical teams, audit care pathways, analyze usage data, build strong relationships with healthcare professionals, and boost engagement.

This individual contributor will play a critical role in driving project management excellence across the organization, supporting change management initiatives, and ensuring strategic alignment of operational and business priorities. The role involves collaborating across teams, developing project methodologies, and ensuring alignment between teams and objectives.

As the Sr. Manager, Practice Development, Customer Success at GitLab, you will be responsible for the practice development of our paid Success Tiers, ensuring scalable and consistent world-class customer experiences and measurable outcomes. You will act as a center of excellence, developing and standardizing methodologies, playbooks, frameworks, and enablement materials that empower our global delivery teams.

The Professional Services Manager will lead the project management team responsible for the effective delivery of software solutions and services to customers within the Long-Term and Post-Acute Care (LTPAC) markets. The PS Manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and leading the service team members. This position will primarily work remotely and could include travel up to 25% of the time.