The Senior Director of Revenue Cycle Management will oversee all aspects of the revenue cycle, including billing operations, payer integrations, collections, and denial management focusing on optimizing revenue processes, ensuring compliance with regulatory requirements, overseeing revenue cycle technology vendors and fostering relationships with payers to maximize reimbursements.
As Director, Member Engagement, you will establish and direct the strategic vision and objectives for the Imagine Pediatrics centralized call center, and execute on engagement strategies in new and existing markets. You will develop the Imagine Pediatrics centralized member contact and engagement center, which will process both inbound and outbound communications across call, email, and SMS/MMS. You will also lead a team of engagement associates that enroll attributed eligible patients into the Imagine Pediatric’s clinical program.
Support and grow our network of over 160 clinical sites across 12 counties. Working closely with the Affiliate Program Director and team, the Program Manager ensures high-quality program implementation, cultivates clinical and community partnerships, and advances our mission to promote early literacy and health equity.
As an Insurance Operations Specialist, you’ll play a critical role in executing the core tasks that power our operations engine. You’ll work hands-on within our workflows, ensuring accuracy, speed, and quality across everything from verifying patient benefits to submitting and tracking prior authorizations. You’ll be the foundation on which we deliver reliable, high-quality service to providers and patients, and will help us build a better system.
Detail-oriented and proactive Referral Operations Associate needed to help manage our patient referral process. Working with the U.S.-based team, you'll ensure every patient referral is handled quickly, accurately, and professionally. Responsibilities include reviewing medical documentation, contacting medical suppliers, and following up on referrals.
The Manager of Central Operations is responsible for overseeing the performance, quality, and daily operations of the contact center team, ensuring exceptional member experiences and operational efficiency, while aligning daily operations with organizational objectives and compliance with healthcare regulations.
The Manager, Project Manager is responsible for leading and developing a team of Upgrade Project Managers that deliver software upgrade projects for Healthedge customers. The ideal candidate will have experience overseeing customer-facing delivery for enterprise SaaS solutions with a drive to challenge their abilities and to develop customer and product expertise. You will utilize technologies combined with knowledge of HealthEdge’s products to provide customer support.
Support the PY0 Performance team by providing project management capabilities and administrative coordination. Focus on market performance improvement through systemic project oversight, progress monitoring, and communication facilitation to ensure effective implementation of performance-driven strategies. Serve as the primary escalation contact for practices encountering launch-related challenges, including practice engagement difficulties and technical implementation obstacles.
The Vice President, Healthcare Business Operations & Growth will serve as a key member of the executive leadership team, responsible for ensuring operational excellence, data-driven decision-making, and sustainable revenue growth. This leader will oversee the business operations function, including account management, enrollment, business intelligence, performance reporting, and growth initiatives. This role is remote, with established core hours from 8:30 am to 5:30 pm PST.
Carrot is seeking a strategic and operational leader to serve as Director, Global Clinical Operations - Asia-Pacific. In this role, you will lead a team of operationally and clinically-focused employees and consultants to oversee the success and growth of Carrot’s operational infrastructure in the APAC region. Leveraging your deep expertise in the Asia-Pacific healthcare landscape, you will drive the regional depth and breadth for Carrot’s clinical programs and journeys, support the health and growth of our provider networks, and deepen and scale our operational infrastructure across APAC. You will also oversee and manage, providing support and insights for our member services, customer services, and go-to-market teams.