Grow Therapy

Handle inbound calls from prospective clients, assess their needs, and match them with the most suitable Grow provider for their mental health goals. Guide clients through the booking process, providing clear information, addressing questions, and following up as needed to confirm appointments. Proactively manage daily tasks to meet or exceed individual booking and conversion targets. Collaborate with the team to share insights, refine workflows, and support continuous improvement.

The Coding Supervisor will shape and support coding operations across Grow Therapy, partnering with teams across Revenue Cycle Management, Clinical Excellence, and Payor Strategy. This strategic role combines coding expertise with operational rigor and process improvement. You’ll work across departments to proactively surface risks, resolve payor-specific coding issues, and help drive scalable solutions that support clinical quality and financial performance.