Remote Customer service Jobs · Client Success

Job listings

$55,000–$70,000/yr

  • Participate in client onboarding sessions and shape onboarding materials.
  • Conduct periodic outreach and guide clients through their security posture.
  • Serve as the dedicated case manager for identity theft incidents and resolve them end-to-end.

BlackCloak provides a Client Security Operations Center (CSOC) that protects members around the clock. The company operates in the cybersecurity space and values client success, collaboration, and ongoing learning, with a remote-first culture.

$90,667–$137,520/yr

  • Ensure seamless client experience for enterprise health system IT teams through successful launch and adoption of clinical workflow tools.
  • Lead implementations from onboarding to product configuration, conduct kickoff meetings, and develop project timelines.
  • Track engagement metrics, demonstrate ROI, and coordinate with Support, Product, and Marketing to resolve client needs.

Doximity is a clinical AI company with the largest network of U.S. clinicians, trusted by over 85% of physicians and 300+ health systems. It values curiosity, ownership, inclusion, and making a meaningful impact in healthcare.

$70,000–$85,000/yr

  • Own the end-to-end implementation lifecycle for new clients, from configuration and training through go-live.
  • Deliver Guided and Premium implementation services across ClearGov's Budgeting Suite, including paid training and workshops.
  • Drive adoption, manage client expectations, and collaborate cross-functionally to ensure long-term partnership value.

ClearGov builds a modern financial operating platform for US local governments and school districts, helping them plan, budget, report, and communicate finances. Trusted by more than 2,000 public sector organizations, ClearGov offers a collaborative, high-performing, and remote-friendly culture.

  • Lead end-to-end management of strategic third-party partnerships for healthcare benefits administrators and payers.
  • Oversee implementation processes, partner relationships, and cross-functional coordination.
  • Drive continuous improvement, performance monitoring, and scalable integration strategies.

The company provides innovative virtual care solutions that help individuals manage obesity and related health conditions through personalized, evidence-based care. It is a fast-paced, technology-driven organization with an inclusive culture focused on improving healthcare access and patient outcomes.

  • Own end-to-end implementation of strategic third-party partner integrations, from planning through long-term lifecycle management.
  • Serve as the operational bridge between Vida's Commercial Strategy, Client Success, Operations, and Product teams to turn partner requirements into seamless client implementations.
  • Manage partner relationships, monitor SLAs, and establish scalable implementation frameworks for future partner launches.

Vida is a virtual, personalized obesity care provider using evidence-based treatment to help patients manage obesity and related conditions. It's a fast-paced startup trusted by Fortune 100 companies and major national payers, focused on whole-person care.