As a Client Success Partner, you will support clients in their digital training strategy through the 360Learning platform, ensuring contract renewals, business impact, and relationship development, managing a portfolio of clients in a high-touch and low-touch mode. Your role plays a key part in the customer success team, you are responsible for the development of the relationship with your clients.

Reporting to the Director of Client Success, the primary objective is to ensure that the schools are fully trained and supported throughout the year, enabling them to use the Clarity software to achieve their strategic priorities and operational goals. The role includes training schools, leading regular check-in calls, serving as a thought partner, and communicating product improvements.