Intelerad

The Renewals Operations Manager will drive predictable revenue growth and operational excellence across our customer renewal processes. This strategic role combines hands-on operational execution with analytical rigor, working cross-functionally to optimize renewal outcomes, enhance customer retention, and scale our Renewals & Professional Services GTM organization. You will be responsible for designing and implementing scalable processes that directly impact our revenue performance and customer success.

The Gestionnaire des Opérations de Renouvellement will drive predictable revenue growth and operational excellence through our client renewal processes. This role combines operational execution with analytical rigor, collaborating cross-functionally to optimize renewal outcomes, improve client retention, and evolve our GTM organization for renewals and professional services. You will be responsible for designing and implementing scalable processes having a direct impact on revenue performance and client success.

The System Support Analyst II provides advanced technical assistance for Intelerad's medical imaging applications to customers across healthcare organizations. This role focuses on in-depth problem analysis, complex technical troubleshooting, and delivering exceptional customer support through multiple channels. The System Support Analyst II serves as a subject matter expert who ensures customer success through technical expertise, proactive communication, and collaborative problem-solving that directly impacts patient care delivery.

The Senior System Support Specialist is a critical part of our Healthcare IT team specializing in Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), and other medical imaging solutions. The ideal candidate provides technical support and troubleshooting for radiology IT systems in hospitals, clinics, and imaging centers. This role involves working closely with radiologists, IT teams, and vendors to ensure optimal system performance.