Lead the growing Digital Product team, overseeing multiple Product Managers focused on digital enrollment and client servicing experiences. You will set the vision, strategy, and roadmap for digital products that empower consumers to explore, enroll, and succeed in our programβreducing their reliance on traditional phone-based interactions. This is a unique opportunity to scale digital channels.
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USD/year
Conduct market research and competitive analysis to identify innovation opportunities. Collaborate with cross-functional teams to ideate and validate new product concepts. Support the design and execution of experiments, MVPs and pilots. Develop business cases to support new product initiatives. Prepare presentations and reports to communicate findings and recommendations to stakeholders.