Help drive the product lifecycle through ideation, roadmap planning, launch, and post-launch growth for loan marketplaces. Own the user experience for customers who use Figure Portfolio Manger and Figure Connect. Synthesize feedback from users into deliverable product improvements.
Drive the development of new enterprise-ready features that empower marketing teams to scale their impact. Work across engineering, design, and go-to-market teams to translate customer needs into products. Own strategy, execution, and results, shaping how brands and creators connect through Later.
Evolve the expert-side product experience, shaping how millions of customers and experts connect and engage. Partner with cross-functional leaders across Expert Operations, Engineering, UX, and Analytics to design and scale technology. Play an instrumental role in defining how experts engage with customers, ensuring a seamless experience.
Lead the vision and execution of Zapier’s AI Capabilities team.
Define and deliver the platform that will make every AI experience at Zapier smarter, faster, and more reliable.
Partner with engineering, design, and product teams across Zapier to build the APIs, runtime infrastructure, and orchestration layers that will power our next generation of AI-driven automation.
Lead Project Delivery: Plan, execute, and deliver medium to large-sized Radiology and Cardiology Healthcare IT implementation projects, ensuring on-time and on-budget completion while maintaining high quality standards. Customer Relationship Management: Serve as primary point of contact for assigned customer projects, building trusted advisor relationships through proactive communication, deep understanding of client environments, and consistent delivery of project milestones. Cross-functional Coordination: Coordinate Professional Services resources, facilitate implementation team collaboration, and manage escalations across departments to resolve complex customer issues and ensure seamless project execution.