Remote Product management Jobs · Consulting

The Sr. Business Process Consultant(AI) is the functional and process expert, consulting with customers and guiding them in transitioning business requirements to configuration requirements of ServiceNow Generative AI products. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Lead customers in their efforts to take advantage of the ServiceNow AI Solution’s standard capabilities in their efforts to improve their business processes.

Interface with DER device partners as they integrate with APIs, enabling more distributed energy resources to participate in utility programs. Work with device partner stakeholders to communicate implementation requirements, related technical documentation, identify risks, manage and monitor project schedules. Own the triage process for partner issues and bugs, coordinating with product, partner, customer success, and engineering teams to resolve and communicate issues.

Be the focal point of contact & coordination for customer programs & events with Product Excellence, including customer onboarding/closed loop tracking for customer programs. Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of products and services. Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals. Advocate customer needs/issues cross-departmentally.

Facilitate and lead meetings with member firms, banks, the vendor, and the internal team. Set scoping calls and request bank and IT finance system contacts. Provide the finance system file and bank specifications to Fides for analysis and triage feedback. Manage stakeholder expectations, project plans, and communications as needed to move forward in the service delivery process. Provide support to client after product go-live and monitor any production issues.

As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy, and optimize AI Agents that transform our customers’ businesses and delight their customers. This customer-facing role blends product thinking, prompt engineering, data-driven insights, and project leadership with Strategic & Fortune 500 companies.

The Solutions Manager role offers an opportunity to apply and extend cutting-edge AI to address critical challenges for Pryon’s customers and partners. Pryon Solutions Managers work with customer executives and leaders to identify their highest priority business and technical problems and solve them leveraging Pryons’s proprietary AI platform.

Pioneer the most strategic Quality Vault implementation programs for Veeva's largest customers across Europe, championing the transformation of their Quality and Manufacturing landscape. You will be the central orchestration point for all customer-facing teams, partnering with executives across Sales, Product, and Services to maximize customer success and accelerate product adoption. This is a remote, full-time, customer-facing role.