Responsible for directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service. Lead the Planning and Setup, Monitoring, and Closeout phases of study management which includes gathering customer requirements and relaying to internal teams, developing study documentation and distributing/tracking equipment.

The Project Manager is responsible for planning, leading, executing, monitoring, controlling, and closing of IFS projects. They are accountable for the entire project scope, project team, resources, and the success of the project. Key to this is a firm understanding of Project Management in general and the IFS Methodologies in particular, highlighting the ability to gain trust from both the Customer and the IFS teams.

This person will be responsible for overseeing the customer experience from intake to completion, managing program delivery across 100+ customer accounts, and driving continuous improvements to our internal systems and processes. You’ll collaborate closely with Training, Onboarding, and Sales teams to ensure each Private Academy experience is seamless, repeatable, and impactful.

This Project Manager role lives within the project management arm of the Granicus’Short Term Rental Solutions (STRS)Implementation Team and is a key member of the Implementation Services (IS) team. As a Project Manager, you’ll be key partner in the successful rollout of projects across our customer base. This role is perfect for an individual with a passion for helping customers reach their strategic objectives.

The main focus of this role is to drive projects forward, keep internal teams on track, and organize resources across multiple clients and projects. The ideal candidate is someone who is hyper-organized, works well with a team and a collaborative setting, and communication comes naturally. You will bring your energy and excitement to each and every call to build deep, and trusting relationships with each and every client and team member.

The Director of Commerce Project Management will mature the project management practice, team leadership and direct oversight for our client specific projects, guiding successful solution delivery across an assigned portfolio of clients; the person in this role will have overall responsibility for implementation and delivery of best-of-breed technology enabled marketing solutions.

Oversee and manage the entire lifecycle of web projects, from initial planning to final delivery. Collaborate with clients to understand their requirements, goals, and timelines. Develop detailed project plans, including timelines, milestones, and resource allocation. Coordinate with designers, developers, and other team members to ensure project tasks are completed on time and within scope. Troubleshoot and resolve any issues that arise during the project lifecycle.

Seeking an experienced Mid-Senior level Project Manager to join our Professional Services organization in the US, focusing on delivering post-sales solutions and delighting customers. You will plan, manage, and monitor project deliverables, ensuring projects are delivered on time and within budget. You will also build strong relationships with clients and demonstrate project team leadership.

The Sr. Technical Project Manager will provide technical project management for a wide-ranging portfolio of projects and thrives by creating quality in ambiguous environments. They demonstrate skilled communication by providing inputs to project oversight, anticipating risk, connecting the right resources to needs, and removing impediments to doing great work.

Focus on creating scalable products to ensure best in class billing experience for Natera’s patients and providers. Work with the product and billing teams and senior leadership to craft and drive a billing product roadmap. Map out and analyze billing processes and systems, become the SME in this domain and develop products to meet the needs of our patients, providers, and internal billing teams.