Brightspeed

As a Customer Care Manager, you will proactively manage customers’ service needs ensuring the highest level of satisfaction. You will be the primary point of contact for all customer technical, operational, and escalated issues. You'll manage interactions from order origination through revenue assurance, promoting revenue growth, retention, and client satisfaction.

Brightspeed is seeking an Activations Technician for Enterprise & Wholesale, responsible for testing and implementation of layer 1 and layer 2 services, including Ethernet. Responsibilities include product knowledge, technical validations, troubleshooting, activation, and post-activation support. This position requires availability for 1st and 3rd shift duties.

Responsible for producing new and incremental sales and revenue growth within an assigned territory of customers. Responsible for the retention of key customer relationships while selling the full line of Brightspeed's products and services to prospective customers. Driving growth through new logo acquisition within an assigned territory and new business with prospect accounts.

Brightspeed is looking for detail-oriented and analytical Sales Compliance Analyst to support our sales operations by ensuring adherence to regulatory requirements, internal policies, and ethical sales practices. You will play a key role in safeguarding our company's integrity while enabling a compliant and effective sales strategy. You will monitor sales activities, conduct audits, collaborate with teams, investigate non-compliant behavior, assist with training programs, support audits, and prepare compliance reports.